Candu vs Steppr
Candu
candu.aiSteppr
steppr.ioSide by side
| Figure | Candu | Steppr |
|---|---|---|
| Price from | $199/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Product Adoption Software | 9.2 (#1) | 7.5 (#26) |
| Spec score · User Onboarding Software | 9.3 (#1) | 7.5 (#24) |
| Spec score · Onboarding Bots | 9.2 (#1) | 7.6 (#17) |
| Analytics | Candu offers user and content analytics, engagement measurement and A/B testing capabilities. | Tour analytics report per-step reach, completion, dismissal, and drop-off using both unique-user and attempt-level rates. |
| Data handling | Candu says PII is not required, customer data can be exported as JSON within 30 days, and deletion requests are completed within 30 days. | Steppr says its infrastructure is hosted in the United States and lists Railway, Postgres, Stripe, Resend, Bunny CDN, Plausible, and Google Cloud among its subprocessors. |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | Steppr supports Slack incoming webhooks, generic HTTPS webhooks, and Segment in both directions; Zapier’s Webhooks-by-Zapier can use its generic endpoint, while a native Zapier app is on the roadmap. |
| Support | The Free and Starter plans include email and chat support; Growth includes a dedicated customer success manager and Slack channel. | The site says customers can email [email protected] and a human will reply; Enterprise includes SLA and dedicated support. |
Plans
Steppr
- Starter$29 a month
- Growth$99 a month
- Scale$199 a month
- EnterprisePriced on request
In their own words
Candu
Candu creates in-product onboarding, upgrade prompts, and announcements designed to match a product's interface. Experiences can appear inline or as overlays, including checklists, homepages, banners, empty states, modals, forms, and hotspots. Its editor supports reusable components, user segmentation, responsive layouts, CSS styling controls, and real-time publishing. Candu says its AI can build in-product UI from a prompt, screenshot, or design; users can review and edit before publishing. Analytics cover engagement, users, and content, and A/B testing is listed. Starter includes integrations and webhooks, while Candu says it connects with analytics providers. Launching experiences requires adding a JavaScript snippet to the product header. The Free plan is limited to overlays and three live experiences. Starter costs $199 a month, billed annually; Growth costs $799 a month, billed annually. Candu runs on web and extension, with mobile app support listed as unavailable. Its intended users include growth product managers, designers, and developers working on onboarding and product adoption.