Candu vs UserGuiding
Candu
candu.ai
UserGuiding
userguiding.comSide by side
| Figure | Candu | UserGuiding |
|---|---|---|
| Price from | $199/mo | $14.50/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Product Adoption Software | 9.2 (#1) | 7.6 (#25) |
| Spec score · User Onboarding Software | 9.3 (#1) | 7.5 (#25) |
| Spec score · Digital Adoption Platforms | 9.2 (#1) | 7.7 (#18) |
| Spec score · Onboarding Bots | 9.2 (#1) | 7.7 (#16) |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | Listed integrations include Amplitude, Salesforce, Intercom, Mixpanel, Segment, Slack, Google Analytics, Google Tag Manager, Woopra, and HubSpot. |
| Privacy | Candu says customer data is stored in AWS eu-west-1 by default, it does not require or actively collect PII, and data is deleted within 30 days after contract termination. | UserGuiding states it is GDPR compliant and links to its privacy policy for details on data collection and GDPR requests. |
| Purpose | Candu creates in-product onboarding, upgrade prompts and announcements that match a product’s design. | UserGuiding is a no-code platform for creating in-app onboarding and product adoption experiences on websites. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | UserGuiding states it is SOC 2 Type 1 certified for security, confidentiality, and availability. |
| Support | The Free and Starter plans include email and chat support; Growth includes a dedicated customer success manager and Slack channel. | The pricing comparison lists email support for plans and live chat support for paid plans. |
Plans
In their own words
Candu
Candu creates in-product onboarding, upgrade prompts, and announcements designed to match a product's interface. Experiences can appear inline or as overlays, including checklists, homepages, banners, empty states, modals, forms, and hotspots. Its editor supports reusable components, user segmentation, responsive layouts, CSS styling controls, and real-time publishing. Candu says its AI can build in-product UI from a prompt, screenshot, or design; users can review and edit before publishing. Analytics cover engagement, users, and content, and A/B testing is listed. Starter includes integrations and webhooks, while Candu says it connects with analytics providers. Launching experiences requires adding a JavaScript snippet to the product header. The Free plan is limited to overlays and three live experiences. Starter costs $199 a month, billed annually; Growth costs $799 a month, billed annually. Candu runs on web and extension, with mobile app support listed as unavailable. Its intended users include growth product managers, designers, and developers working on onboarding and product adoption.
UserGuiding
UserGuiding has no write-up on Specifiction yet; its figures are above.