Capsule CRM vs Kommo (formerly amoCRM)
Capsule CRM
capsulecrm.comKommo (formerly amoCRM)
kommo.comSide by side
| Figure | Capsule CRM | Kommo (formerly amoCRM) |
|---|---|---|
| Price from | $11/mo | $25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 7 |
| Spec score · CRM Software | 9.4 (#6) | 8.7 (#41) |
| Spec score · Customer Relationship Management - Small Business Software | 9.4 (#3) | 8.4 (#19) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#3) | 8.4 (#16) |
| Spec score · Small Business CRM | 9.3 (#4) | 8.3 (#20) |
| AI features | Yes | Kommo AI can provide instant FAQ responses, recommend products, and guide clients toward purchases around the clock. |
| Email sync | Yes | Yes |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Integrations | The integration catalog lists services including Xero, QuickBooks, FreshBooks, Sage, FreeAgent, KashFlow, Mailchimp, Wufoo, Zendesk, Zapier, Google, Microsoft, Zoom and Slack. | The integrations directory lists services including WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Slack, and Shopify. |
| Marketing automation | Yes | Yes |
| Mobile app | The Android app supports offline access, contact activity, direct calls or email, maps, opportunities and follow-up tasks. | Yes |
| Sales pipeline | Users can manage opportunities in a drag-and-drop visual pipeline, filter them and view forecasts and conversion metrics. | Yes |
Plans
Capsule CRM
- FreeFree
- Starter$18 a month
- Growth$36 a month
- Advanced$54 a month
- UltimatePrice not published
- Marketing add-on$11 a month
- UltimatePriced on request
Kommo (formerly amoCRM)
- Base$25 a month
- Advanced$35 a month
- Pro$45 a month
- Base$25 a month
- Advanced$35 a month
- Pro$45 a month
- EnterprisePriced on request
In their own words
Capsule CRM
Capsule CRM has no write-up on Specifiction yet; its figures are above.
Kommo (formerly amoCRM)
Kommo (formerly amoCRM) has no write-up on Specifiction yet; its figures are above.