Capsule CRM vs Redtail CRM
Capsule CRM
capsulecrm.comRedtail CRM
redtailtechnology.comSide by side
| Figure | Capsule CRM | Redtail CRM |
|---|---|---|
| Price from | $11/mo | $3.25/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 8 |
| Spec score · CRM Software | 9.4 (#6) | 9.0 (#26) |
| AI features | Yes | Yes |
| Contact management | The product stores customer relationship records, supports full-text search, custom fields, tags, imports and file attachments. | Contacts can be segmented with customizable fields and tagged or categorized to make records easier to search and edit in groups. |
| Email sync | Yes | Yes |
| Founded | Capsule was launched in 2009; Zestia Limited was incorporated on 5 November 2007. | 2003 |
| Free plan | Yes | No |
| Free trial | Yes | Yes |
| Headquarters | Zestia lists Manchester, UK as its base and registered office at Level 1, 20 Dale Street, Manchester M1 1EZ. | Omaha, Nebraska, United States |
| Integrations | The integration catalog lists services including Xero, QuickBooks, FreshBooks, Sage, FreeAgent, KashFlow, Mailchimp, Wufoo, Zendesk, Zapier, Google, Microsoft, Zoom and Slack. | Redtail advertises more than 100 integrations and names Orion, Schwab, and eMoney among its connected tools. |
| Mobile app | The Android app supports offline access, contact activity, direct calls or email, maps, opportunities and follow-up tasks. | The companion mobile app provides access to CRM contacts, calendar items, meetings, and opportunities. |
| Praise: ease of use | G2 reviewers repeatedly describe Capsule as easy to learn, intuitive and simple for contact, task and opportunity management. | G2 reviewers repeatedly praise the product as easy to learn and use, including its setup and everyday client organization. |
| Rating on Apple App Store | 4.5 out of 5 from 44 ratings | 4.6 out of 5 from 693 ratings |
| Rating on G2 | 4.7 out of 5 from 524 reviews | 4.3 out of 5 from 268 reviews |
| Rating on GetApp | 4.5 out of 5 from 167 reviews | 4.1 out of 5 from 85 reviews |
| Rating on Google Play | 4.7 out of 5 from 361 reviews | 3.5 out of 5 from 225 reviews |
Plans
Capsule CRM
- FreeFree
- Starter$18 a month
- Growth$36 a month
- Advanced$54 a month
- UltimatePrice not published
- Marketing add-on$11 a month
- UltimatePriced on request
Redtail CRM
- Launch$39 a year
- Growth$59 a year
- EnterprisePrice not published
- Launch — annual billing$39 a month
- Launch — monthly billing$45 a month
- Growth — annual billing$59 a month
- Growth — monthly billing$65 a month
- EnterprisePriced on request
In their own words
Capsule CRM
Capsule CRM has no write-up on Specifiction yet; its figures are above.
Redtail CRM
Redtail CRM is a customer relationship management product available on the web, iOS, and Android. Listed capabilities include a visual sales pipeline, email sync, AI features, marketing automation, and a mobile app. Launch costs $39 a year per user, billed yearly, and allows a maximum of 5 users. Growth costs $59 a year per user, billed yearly, with unlimited users. Redtail CRM has no free plan, though a 30-day free trial is available. The maker was founded in 2003 and is headquartered in Omaha, Nebraska, United States. Its web and mobile availability allows teams to access the product across the listed platforms. The plan structure distinguishes a small-team option with a user cap from a tier without a user limit, alongside a customizable Enterprise offering for larger organizations.