Capsule CRM vs Zoho CRM
Capsule CRM
capsulecrm.com
Zoho CRM
zoho.comSide by side
| Figure | Capsule CRM | Zoho CRM |
|---|---|---|
| Price from | $11/mo | $14/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 15 |
| Spec score · CRM Software | 9.4 (#6) | 9.4 (#3) |
| Spec score · Professional Services CRM Software | 9.4 (#2) | 8.5 (#19) |
| Spec score · Mac CRM | 9.4 (#2) | 8.5 (#17) |
| Spec score · Sales CRM Software | 9.4 (#2) | 8.5 (#17) |
| Spec score · Sales Force Automation Software | 9.4 (#3) | 8.5 (#20) |
| Spec score · Customer Relationship Management - Small Business Software | 9.4 (#3) | 8.5 (#18) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#3) | 8.5 (#15) |
| Spec score · Small Business CRM | 9.3 (#4) | 8.5 (#16) |
| Spec score · Google Workspace for Sales Software | 9.3 (#3) | 8.5 (#9) |
| Spec score · CRM for small business | 9.2 (#9) | 9.4 (#1) |
| AI features | Yes | Yes |
| Email sync | Yes | Yes |
| Founded | Capsule was launched in 2009; Zestia Limited was incorporated on 5 November 2007. | 1996 |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Headquarters | Zestia lists Manchester, UK as its base and registered office at Level 1, 20 Dale Street, Manchester M1 1EZ. | Chennai, India |
| Integrations | The integration catalog lists services including Xero, QuickBooks, FreshBooks, Sage, FreeAgent, KashFlow, Mailchimp, Wufoo, Zendesk, Zapier, Google, Microsoft, Zoom and Slack. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Mobile app | The Android app supports offline access, contact activity, direct calls or email, maps, opportunities and follow-up tasks. | Yes |
| Sales pipeline | Users can manage opportunities in a drag-and-drop visual pipeline, filter them and view forecasts and conversion metrics. | Yes |
Plans
Capsule CRM
- FreeFree
- Starter$18 a month
- Growth$36 a month
- Advanced$54 a month
- UltimatePrice not published
- Marketing add-on$11 a month
- UltimatePriced on request
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Capsule CRM
Capsule CRM has no write-up on Specifiction yet; its figures are above.
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.