Carbonara App vs digiQueue

Carbonara App provides waitlist and reservation software for restaurants and other hospitality businesses. Staff can add customers to a digital queue, send customizable confirmation and ready-by-text messages, and plan seating for waiting or reserved guests. Reservations can be accepted by phone, email, web form, or online booking form, including through Reserve with Google on Maps and Search. Online reservations have no additional per-booking fee. Customers can join a waitlist by QR code at no charge. Messaging includes two-way SMS and WhatsApp, phone-call notifications, and email. A drink-ordering flow sends a menu link by text so guests can order and pay, with orders delivered to the app. It runs on Android, iOS, and the web. The Free plan includes 50 bookings/month; Starter is $9.99/mo, and a 14-day trial is listed. SMS and WhatsApp are billed by usage. An optional AI chatbot is provided through Botpress; Carbonara says conversations are not used to train AI models.

digiQueue is restaurant queue software that lets guests pay a restaurant-set fee to skip the wait. Guests can join from a mobile browser without installing an app or creating an account. Restaurants can offer standard and priority queues, with QR codes, SMS notifications and a real-time dashboard; staff can scan QR passes using a phone or tablet. The service is listed for Android, iOS and web, and the maker says it works on any phone or tablet. Restaurants connect Stripe to receive priority payments, which are deposited automatically and described as Stripe-secured. Under the free plan, the restaurant receives 25% of priority payments. The Priority Plan raises that share to 75% and adds reservations and multi-queue management. It charges $0.01 per outgoing notification, with no monthly fee listed. The maker says setup takes under 10 minutes and does not require a credit card. digiQueue is made by Thompson Technology LLC, which identifies itself as a Service-Disabled Veteran-Owned Small Business.