Carbonara App vs Waittable
Carbonara App
carbonaraapp.comWaittable
waittable.comSide by side
| Figure | Carbonara App | Waittable |
|---|---|---|
| Price from | $9.99/mo | $34/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 7 | 3 |
| Spec score · Restaurant Waitlist Software | 8.7 (#3) | 7.0 (#22) |
| Messaging | Carbonara supports two-way SMS, two-way WhatsApp, phone-call notifications, and email notifications. | Waittable lists SMS and WhatsApp notifications for estimated wait times, table readiness, and reservation changes. |
| Support | Carbonara directs users to contact its support team by email at [email protected]. | The FAQ says staff training, customer support, documentation, and tutorials are provided. |
| Waitlist | Staff can add customers to a digital queue and send customizable confirmation and ready-by-text messages. | The waitlist provides real-time table availability and estimated wait times, and can notify guests by SMS when their table is ready. |
Plans
Carbonara App
- FreeFree
- Starter$9.99 a month
- Light$19.99 a month
- Advanced$29.99 a month
- VIP$42.99 a month
- PX$56.99 a month
- EnterprisePriced on request
In their own words
Carbonara App
Carbonara App provides waitlist and reservation software for restaurants and other hospitality businesses. Staff can add customers to a digital queue, send customizable confirmation and ready-by-text messages, and plan seating for waiting or reserved guests. Reservations can be accepted by phone, email, web form, or online booking form, including through Reserve with Google on Maps and Search. Online reservations have no additional per-booking fee. Customers can join a waitlist by QR code at no charge. Messaging includes two-way SMS and WhatsApp, phone-call notifications, and email. A drink-ordering flow sends a menu link by text so guests can order and pay, with orders delivered to the app. It runs on Android, iOS, and the web. The Free plan includes 50 bookings/month; Starter is $9.99/mo, and a 14-day trial is listed. SMS and WhatsApp are billed by usage. An optional AI chatbot is provided through Botpress; Carbonara says conversations are not used to train AI models.