CareCade vs ShiftCare

CareCade is a home care agency management platform for Washington State providers serving people with developmental disabilities through DDCS/DDA services. It brings scheduling, EVV, billing, payroll, recruitment, and bookkeeping together. Scheduling includes drag-and-drop appointments and tracking of client service hours and units. Caregivers can clock in and out with GPS capture, and the app can work offline. Billing supports Washington State DSHS-compliant reports, ProviderOne EVV integration, and DAT files for Medicaid. Built-in transportation connections include Hopelink, NWRC, Access, and DART. Families and case managers get free portals to view appointments and service details. Hiring tools include a branded careers page, applicant tracking, and digital onboarding forms. Bookkeeping includes bank sync, categorization, and profit-and-loss reporting. CareCade says its AI agents draft notes, intake, outreach, and bookkeeping tasks for staff to review and sign. It describes encryption, access controls, activity logging, and Business Associate Agreements, and says it is HIPAA compliant. Caregivers have iPhone and Android apps. The 14-day trial provides full access without a credit card. Grow costs $300 a month for up to 50 clients; Scale costs $550 a month for unlimited clients.

ShiftCare provides scheduling, client management, and care documentation software for in-home care agencies. Its scheduling supports recurring shifts, group rosters, staff availability, and draft-and-publish workflows. Agencies can post live openings and control which staff are eligible to see and apply for them.

The caregiver app provides schedules, client details, care plans, notes, clock-in and clock-out, and GPS location verification. It is available through the Apple App Store and Google Play. ShiftCare lists integrations with Xero, QuickBooks Online, ADP, Paychex, and Viventium, which connect to customers’ own subscriptions. Plans include live chat support, onboarding, training, and webinars. All plans require at least five staff, and every person with a login counts as a user. Pricing starts at $8/user/mo (annual), with no free plan. The seven-day full-access trial requires no credit card and does not automatically start a paid plan.