CareTogether CMS vs CaseFlow

CareTogether CMS is open-source case management software for nonprofits supporting families and children through local human services. It combines case intake forms and workflow automation with customizable volunteer roles and permissions. Clients, volunteers, and staff can use the same platform, and organizations can send bulk texts to volunteers who have opted in, either to everyone or a selected group. The platform is listed for web, API, Linux, macOS, self-hosted, and Windows use, with hybrid deployment. Its security documentation describes separate data containers for organizations in the multitenant hosted environment and access filtered by an authorization model. Storage uses Azure immutability guarantees, and edits leave a permanent version history. The project says storage uses Azure RA-GZRS and retains at least six data copies across primary and secondary regions. CareTogether is licensed under AGPL-3.0, which requires hosted derivatives to make their source code and modifications available under that license. The product name and logo are exempt, and using the CareTogether CMS name for a hosted version requires written permission. Pricing is available on request.

CaseFlow is case management software for health and human services organizations, nonprofits and NGOs. It tracks case status and can alert staff to tasks, target dates, appointments and dependencies on outside agencies. Organizations can adapt workflows and data collection as client needs change. The software fills Word and PDF templates with case information and includes standard reports; custom reporting is available for a fee. CaseFlow Mobile supports customized forms and offline data collection that syncs when a device reconnects. It is cloud-hosted, requires an internet connection and stores data on its servers. It runs on Android, iOS, macOS, web and Windows. The Base Package costs $150 a month, or $1800/year, plus a $1995 setup fee. It includes two users, one custom workflow, unlimited cases and documents, email notifications, standard reports, spreadsheet import/export, two hours of live online training and unlimited support for a designated contact. Additional users, mobile apps, integrations and other features are listed as add-ons. CaseFlow does not provide full CMS or EMR capabilities.