Case Amplify vs CaseLight

Case Amplify is AI-assisted case management software for human-services and social-service programs. It brings case records, documentation, client communication, tasks, workflows, configurable program data and reporting into one platform, with tools for custom intake forms, service plans, referrals and outcome tracking. Its AI can summarize case activity, draft notes, extract structured details from documents and help complete configured forms. Staff review and approve generated notes, extracted information and suggested actions before these become part of a record; extracted details can link back to their source conversation or document for verification. Teams can send clients SMS reminders and requests without requiring an app or internet access. The platform supports approved connections through APIs and structured exports. Case Amplify says it uses role-based access, audit logs, data-access logs and tenant-level controls, and that client data is not used to train public AI models. Its AI policy identifies Azure Direct Models hosted within Microsoft Foundry and says customer data is not used to train foundation models. The company says its processes and systems were independently audited for HIPAA and SOC 2 Type II standards. Pricing is on request, and the free trial period is agreed with the company. The terms prohibit using the platform to process Part 2 data.

CaseLight is an open-source case management system for organizations doing frontline human-services work. It records clients and families, program enrollment, assessments, case notes, and case history, while reporting and monitoring features turn frontline records into information funders request. Organizations can self-host on Linux; the quickstart requires Docker and Docker Compose. Lighthouse also offers managed hosting, deployment, and customization for an organization’s build, fields, and workflows, with pricing based on organization size. Managed hosting includes patching, backups, secure infrastructure, and an in-kind service-level agreement. CaseLight is a modernized fork of OSCaR and uses the AGPL-3.0 license. The maker says each organization has an isolated database, sensitive fields are encrypted at rest, traffic uses HTTPS, and staff use multi-factor authentication including passkeys. An append-only audit log records who viewed or changed information. CaseLight is available on Linux, self-hosted, and web platforms, with a free plan and paid services priced on request. The current pilot excludes the Khmer locale, Thredded community forum, and v1 mobile API.