Casebook vs OPserver
Casebook
casebook.netOPserver
opserver.appSide by side
| Figure | Casebook | OPserver |
|---|---|---|
| Price from | $29/mo | £200/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 6 |
| Spec score · Case Management Software | 8.8 (#7) | 7.6 (#87) |
| Audit trail | Yes | Yes |
| Deployment | cloud | OPserver is a desktop app for macOS, Windows and Linux, and licence keys are validated against an organisation's account in Firestore. |
| Free plan | No | No |
| Headquarters | New York, NY, United States | London, United Kingdom |
| Case intake forms | Yes | Yes |
| Product | Casebook is a configurable, cloud-based case-management platform for human-service providers. | OPserver is an operational intelligence and case-management platform for organisations coordinating investigations, evidence, field activity and monitored operations across distributed teams. |
| Support | Software support is included in the subscription, and the help desk is listed as open Monday through Friday from 8am to 8pm ET. | Pilot licensing includes standard email support; Enterprise / Public Sector includes priority support. |
| Workflow automation | Yes | Yes |
Plans
Casebook
- Starter$29 a month
- Growth$69 a month
- Team$99 a month
- EnterprisePriced on request
OPserver
- Pilot Licence£2,400 a year
- Operations Licence£9,500 a year
- Pilot Licence£2,400 a year
- Operations Licence£9,500 a year
- Enterprise / Public SectorPriced on request
- EvaluationPriced on request
In their own words
Casebook
Casebook is a cloud-based case-management platform for human-service providers. It brings client, case, program, and provider details together, with client profiles that can connect across programs. Teams can configure programs, workflows, and reporting, and use forms, service planning, scheduling, notifications, messaging, case notes, referrals, and outcome dashboards. Staff can record intake, notes, and encounters on a phone or tablet while offline; the records synchronize after reconnecting. Referrals can be sent to providers in a service directory and tracked to completion, with stalled or unconfirmed referrals flagged. Casebook offers built-in and custom reports and lists integrations including SMS/MMS, calendar and email, Zapier, webhooks, and an API. It supports Android, iOS, macOS, web, Windows, and API access. Plans are per user and billed annually: Starter is $29 a month for up to three users, Growth is $69 a month, and Team is $99 a month with a five-user minimum.