CaseDesk vs Loi
CaseDesk
photra.ioLoi
loi.lawSide by side
| Figure | CaseDesk | Loi |
|---|---|---|
| Price from | $29/mo | $15/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Legal CRM Software | 9.1 (#1) | 7.1 (#27) |
| Integrations | Supported connections named by Photra include website forms, Google and Meta ads, live chat and popular CRMs. | The service integrates with Twilio, Gmail, Outlook, OpenAI, and Clio. |
| Purpose | CaseDesk combines lead capture, smart routing, follow-up playbooks and pipeline analytics for law firms. | Loi provides law firms with a dedicated intake inbox to capture, organize, and follow up with prospective clients. |
| Security | The product offers granular permissions, audit logs and data masking; Enterprise adds SSO, data residency and private deployment. | Client intake data is encrypted in transit using TLS 1.2+ and at rest using AES-256, and access is logged and periodically reviewed. |
| Support | Photra lists support by email at [email protected], Monday–Friday, 9:00–18:00. | Email support is available Monday–Friday, 9 a.m.–6 p.m. ET at [email protected]. |
Plans
In their own words
CaseDesk
CaseDesk combines lead capture, routing, follow-up, and pipeline analytics for law firms. It gathers website and landing-page forms, Google and Meta ad leads, inbound calls, and chat into a deduplicated pool, and supports bulk import of historical leads. Firms can assign leads by practice area, jurisdiction, client location, and workload using round-robin, claim, or team-pool modes. Follow-up playbooks provide staged message templates, automatic reminders, and overdue escalation; call recordings and notes can also be captured automatically. Analytics include a conversion funnel, cost-per-lead and ROI by channel, attorney and team dashboards, and one-click exports. Integrations include website forms, Google and Meta ads, live chat, and popular CRMs; Enterprise adds an open API and custom integrations. Security features include granular permissions, audit logs, and data masking, with SSO, data residency, and private deployment in Enterprise. CaseDesk is available on Android, iOS, and the web. Solo costs $29 a month; Team costs $129 a month and up; Enterprise pricing is custom. Every plan includes a 14-day free trial without a credit card.