CaseDesk vs Senitix CRM
CaseDesk
photra.ioSenitix CRM
senitix.comSide by side
| Figure | CaseDesk | Senitix CRM |
|---|---|---|
| Price from | $29/mo | $3,928/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Legal CRM Software | 9.1 (#1) | 8.4 (#12) |
| API | An open API and custom data integrations are advertised only with Enterprise. | The API is not self-serve and connects contacts, accounts, deals and activities through an app Senitix registers; leads, quotes, products, orders and invoices are outside its stated scope. |
| Integrations | Supported connections named by Photra include website forms, Google and Meta ads, live chat and popular CRMs. | Growth and higher plans connect Gmail, Outlook and IMAP/SMTP mailboxes plus Google and Microsoft calendars; other integrations use apps registered by Senitix. |
| Purpose | CaseDesk combines lead capture, smart routing, follow-up playbooks and pipeline analytics for law firms. | Senitix CRM keeps leads, accounts, deals and follow-ups together for sales teams selling to businesses or consumers. |
| Security | The product offers granular permissions, audit logs and data masking; Enterprise adds SSO, data residency and private deployment. | The company states it encrypts connections with TLS 1.2 or higher and databases, files and backups at rest, with designated sensitive fields additionally encrypted using AES-256-GCM. |
| Support | Photra lists support by email at [email protected], Monday–Friday, 9:00–18:00. | Support is by email on weekdays during Istanbul business hours, and Enterprise includes priority support. |
Plans
Senitix CRM
- FreeFree
- Growth$3,928 a month
- Professional$6,549 a month
- Enterprise$199,179 a month
In their own words
CaseDesk
CaseDesk combines lead capture, routing, follow-up, and pipeline analytics for law firms. It gathers website and landing-page forms, Google and Meta ad leads, inbound calls, and chat into a deduplicated pool, and supports bulk import of historical leads. Firms can assign leads by practice area, jurisdiction, client location, and workload using round-robin, claim, or team-pool modes. Follow-up playbooks provide staged message templates, automatic reminders, and overdue escalation; call recordings and notes can also be captured automatically. Analytics include a conversion funnel, cost-per-lead and ROI by channel, attorney and team dashboards, and one-click exports. Integrations include website forms, Google and Meta ads, live chat, and popular CRMs; Enterprise adds an open API and custom integrations. Security features include granular permissions, audit logs, and data masking, with SSO, data residency, and private deployment in Enterprise. CaseDesk is available on Android, iOS, and the web. Solo costs $29 a month; Team costs $129 a month and up; Enterprise pricing is custom. Every plan includes a 14-day free trial without a credit card.
Senitix CRM
Senitix CRM is a browser-based system for sales teams managing leads, accounts, deals and follow-ups for business or consumer sales. Deals can be organized in customizable pipelines with list or Kanban views and include amounts, close dates, probabilities and owners. The CRM supports product catalogs, price books and versioned quotes; accepted quote line items can carry into contracts, orders and invoices. Senitix AI can summarize email threads, draft or rewrite email, prepare daily digests and suggest next steps, with users confirming before anything is sent or changed. Teams can connect Gmail, Outlook or other IMAP/SMTP mailboxes and sync Google or Microsoft calendars. All plans support CSV or Excel import and export with a field-mapping preview. Visual no-code rules can create tasks, notify people, send email, update fields, change stages or convert leads. The free plan covers up to two users. Paid plans start at $34/user/mo (annual). The application is web-only, with no native iOS or Android apps or offline mode; automated email sequences are not supported.