CaseFlow vs Confido Legal
CaseFlow
caseflow.law
Confido Legal
confidolegal.comSide by side
| Figure | CaseFlow | Confido Legal |
|---|---|---|
| Price from | $49/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 6 |
| Spec score · Legal Payments Software | 8.8 (#4) | 8.4 (#14) |
| Documentation depth | The documentation contains end-user guides for AI, clients, matters, calendar, time, billing, trust, documents, conflicts, leads, reports, portal, settings and security. | The docs cover onboarding, payment links, subscriptions, payment intents, disbursements, refunds, ACH returns, hosted fields, statements, webhooks and sandbox testing. |
| Headquarters | The company's careers page gives an address at 2570 N First St, 2nd Floor, San Jose, California. | LinkedIn lists Seattle, Washington as headquarters and gives 5601 22nd Ave NW, Seattle, WA 98107 as the primary location. |
| Rating on Capterra | The Capterra CaseFlow listing shows 4.6 out of 5 from 24 reviews; the listing describes a human-services product and may not be the same legal-firm product. | Confido Legal (formerly Gravity Legal) is rated 4.0 out of 5 from 2 reviews. |
| Security | All plans include two-factor authentication, brute-force and CSRF protection, GDPR tools, encrypted sessions, per-tenant data isolation, and a tamper-evident audit log. | Confido says it conducts continuous vulnerability scanning and external penetration testing, tokenizes stored payment methods, and supports multifactor authentication. |
| Support | CaseFlow’s homepage says real people provide 24/7 support and guided migration and onboarding are included on every plan. | The support center states that support is available Monday through Friday, 9am–6pm Eastern, with a typical two-hour response time. |
| Trust accounting | The product provides IOLTA ledgers, deposits, disbursements, reconciliation, statements and a seven-year trust audit log. | The platform supports split trust and operating payments and routes fees to comply with rules of professional conduct. |
| What it does | CaseFlow is cloud practice-management software for small US law firms covering clients, matters, billing, trust accounting, documents, time, deadlines and team coordination. | Confido Legal provides embedded payment processing and digital disbursements for law firms and legal-technology companies. |
Plans
CaseFlow
- Solo Practitioner$49 a month
- Firm Growth$69 a month
- Multi-Practice$99 a month
- Solo Practitioner$49 a month
- Firm Growth$69 a month
- Growth$69 a month
- Multi-Practice$99 a month
Confido Legal
- ACH Payments$1, paid once
- Recipient instant transfer$1, paid once
- Credit / Debit Cards$2.95, paid once
- Disbursements$3, paid once
- Disputes & Chargebacks$25, paid once
- Concierge onboarding$500, paid once
In their own words
Confido Legal
Confido Legal has no write-up on Specifiction yet; its figures are above.