CaseWorthy vs In-Form
CaseWorthy
caseworthy.com
In-Form
in-form.org.ukSide by side
| Figure | CaseWorthy | In-Form |
|---|---|---|
| Price from | — | £13.75/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 7 |
| Spec score · Nonprofit Case Management Software | 7.8 (#12) | 8.9 (#1) |
| Headquarters | West Valley City, Utah, United States | London, United Kingdom |
| Integrations | The HMIS+ solution states it supports more than 40 integration capabilities and names Salesforce, DocuSign, QuickBooks, and Google Maps as examples. | Listed integrations include Outlook, Conga, SMS Magic, Power BI, Einstein and FormAssembly, with some available only in Enterprise. |
| Purpose | CaseWorthy provides case and program management software for coordinated whole-person care and outcome reporting across human services. | In-Form is a case management system designed around client relationships for non-profit organisations. |
| Reporting | The platform provides standard, ad hoc, and funder-ready reporting, along with built-in dashboards and analytics. | In-Form Community includes standard reports and dashboards, while Essential offers over 200 reports and dashboards out of the box. |
| Security | CaseWorthy says it uses encryption, role-based access controls, firewalls, network monitoring, regular vulnerability scanning, and annual third-party penetration testing. | The maker states that In-Form has daily backups and identifies Homeless Link as Cyber Essentials Plus certified and ISO 27001 certified. |
| Security controls | The company describes encryption, role-based access controls, annual third-party penetration testing, regular vulnerability scans, and backups across multiple availability zones. | Documented controls include MFA, optional SSO, IP restrictions, SSL/TLS, access profiles, audit logs and UK data-centre storage. |
| Support | CaseWorthy support is available Monday through Friday, 7 a.m.–6 p.m. Mountain Time, through its support portal, phone, and email. | Support includes a help desk, customer-success reviews, training, webinars and ongoing assistance after implementation. |
| Who it serves | The platform is used by nonprofits, government agencies, and community organizations working in areas such as aging, behavioral health, homelessness, workforce development, veterans services, and survivor services. | The maker says it supports homelessness and housing organisations, as well as services including family, mental health, addiction, employment, refugees, and veterans. |
Plans
In-Form
- CommunityFree
- Essential£165 a year
- In-Form Essential£165 a year
- Enterprise£300 a year
- In-Form Enterprise£300 a year
- In-Form Community£360 a year
- Housing£1,000 a year
In their own words
CaseWorthy
CaseWorthy provides cloud case and program management software for coordinating whole-person care and reporting outcomes across human services. It serves nonprofits, government agencies, and community organizations in areas such as aging, behavioral health, homelessness, workforce development, veterans services, and survivor services. The platform includes intake forms, secure client records, configurable workflows, automated notifications, case notes, document management, and client and partner portals. Its apBuilder tools let organizations create and edit fields, forms, workflows, reports, and dashboards without external developers or custom code. Reporting includes standard, ad hoc, and funder-ready options, with built-in analytics and dashboards. CaseWorthy describes more than 40 integration capabilities, including Salesforce, DocuSign, QuickBooks, and Google Maps. Cara provides AI-assisted summaries and insights; the company says people retain decision-making responsibility and customer data is not shared with external AI providers. The ServTracker Mobile Home Care App is available for iOS and Android, with a subscription required to activate an account. Pricing is on request.
In-Form
In-Form is a case management system built around client relationships for non-profit organisations. It records client interactions, casework actions, assessments, and progress, serving homelessness and housing organisations as well as services for families, mental health, addiction, employment, refugees, and veterans. Its Housing product covers portfolios, compliance, tenant services, occupancy, rent, repairs, maintenance, assets, and safety checks. The cloud-hosted system runs on Salesforce and is accessed through a browser on any device. Reporting varies by edition: Community includes standard reports and dashboards, while Essential includes over 200 reports and dashboards. Enterprise supports bespoke recording and reporting, tailored user access, and automated processes. The maker lists integrations including Outlook, Conga, SMS Magic, Power BI, Einstein, and FormAssembly for Enterprise; these may involve additional costs. Community requires Homeless Link membership, allows up to 10 users, and deactivates accounts after 90 days of inactivity. Essential costs £165 a year per user, with set-up from £4,399.