CauseHub vs CharityTracker
CauseHub
causehub.caCharityTracker
charitytracker.comSide by side
| Figure | CauseHub | CharityTracker |
|---|---|---|
| Price from | C$99/mo | $18/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Nonprofit Program Management Software | 7.7 (#12) | 8.8 (#3) |
| Headquarters | Edmonton, Alberta, Canada | Florence, Alabama, United States |
| Purpose | CauseHub combines programs, participants, memberships, volunteers, finance, fundraising and reporting in one operating platform for Canadian nonprofits. | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. |
| Support | CauseHub says it typically responds to inquiries within one business day and offers live chat to existing customers through the portal. | The maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected]. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
In their own words
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.