Cegid Retail vs commercetools
Cegid Retail
cegid.com
commercetools
commercetools.comSide by side
| Figure | Cegid Retail | commercetools |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Omnichannel Commerce Software | 8.6 (#2) | 8.4 (#3) |
| Founded | 1983 | 2010 |
| Headquarters | Lyon, France | Munich, Germany |
| Security | Cegid says Cegid Retail Y2 has an ISAE 3402–SOC 1 Type 1 report audited by Forvis Mazars, and lists ISO 27001 and MLPS certifications. | The platform uses HTTPS with TLS 1.2 or higher, AES-256 encryption at rest, and regular penetration testing. |
| Support | Cegid says its technical and business experts support customers from getting started through mastering updates. | Premium Support is an add-on that includes enhanced SLA, priority support and personalized guidance. |
Plans
In their own words
Cegid Retail
Cegid Retail is a point-of-sale and unified commerce platform for specialty retailers. It brings customer data, stock and store operations together across local and worldwide channels, with centralized inventory management and a real-time stock view. The platform supports multiple locations, offline mode and sales reporting. Store teams can use mobile dashboards to review performance and KPIs, and an AI-enhanced app brings retail operations and task management together. Cegid Retail Store Excellence adds operational communications and task management. Gift cards, vouchers, coupons and loyalty programmes can integrate with Apple Wallet and Google Wallet. Availability includes Android, iOS, web, Windows, API and self-hosted options. Cegid says the platform is used by more than 85,000 stores globally. Payment connectors use a standard API layer, though availability depends on the provider and scope of use. Pricing is on request; no free tier, trial or refund terms are listed. Prospective customers can request a demo.
commercetools
commercetools has no write-up on Specifiction yet; its figures are above.