Cegid Retail vs Kibo Commerce
Cegid Retail
cegid.comKibo Commerce
kibocommerce.comSide by side
| Figure | Cegid Retail | Kibo Commerce |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 14 |
| Spec score · Omnichannel Commerce Software | 8.6 (#2) | 7.5 (#12) |
| Company | Cegid creates cloud-based management solutions and lists retail among its five areas of expertise. | KIBO lists its headquarters as Austin, Texas, and its founding year as 2016. |
| Founded | 1983 | 2016 |
| Headquarters | Lyon, France | Austin, TX |
| Security | Cegid says Cegid Retail Y2 has an ISAE 3402–SOC 1 Type 1 report audited by Forvis Mazars, and lists ISO 27001 and MLPS certifications. | KIBO describes security measures including encryption, role-based access, web application firewalls, and bot defenses. |
| Support | Cegid says its technical and business experts support customers from getting started through mastering updates. | KIBO says 24/7 support options and enterprise service-level agreements are available. |
Plans
Kibo Commerce
- Order Management StarterPrice not published
- Order Management EssentialsPrice not published
- Order Management AdvancedPrice not published
- B2C Commerce StarterPrice not published
- B2C Commerce EssentialsPrice not published
- B2C Commerce AdvancedPrice not published
- B2C Commerce CompletePrice not published
- B2B Commerce EssentialsPrice not published
- B2B Commerce AdvancedPrice not published
- AdvancedPriced on request
In their own words
Cegid Retail
Cegid Retail is a point-of-sale and unified commerce platform for specialty retailers. It brings customer data, stock and store operations together across local and worldwide channels, with centralized inventory management and a real-time stock view. The platform supports multiple locations, offline mode and sales reporting. Store teams can use mobile dashboards to review performance and KPIs, and an AI-enhanced app brings retail operations and task management together. Cegid Retail Store Excellence adds operational communications and task management. Gift cards, vouchers, coupons and loyalty programmes can integrate with Apple Wallet and Google Wallet. Availability includes Android, iOS, web, Windows, API and self-hosted options. Cegid says the platform is used by more than 85,000 stores globally. Payment connectors use a standard API layer, though availability depends on the provider and scope of use. Pricing is on request; no free tier, trial or refund terms are listed. Prospective customers can request a demo.
Kibo Commerce
Kibo Commerce combines ecommerce and order management in a hosted platform for omnichannel commerce. Its commerce packages cover catalog management, cart and checkout, payments, promotions, merchandising and reporting, with capabilities varying by package. Order management includes real-time inventory visibility, order orchestration and fulfillment across locations and channels. B2B features include account-specific pricing, quotes and self-service purchasing. The platform is a multi-tenant SaaS product built from independently deployable microservices with an API gateway; its APIs cover REST and GraphQL, with webhooks and managed API extensions. KIBO Connect Hub offers pre-built integrations in categories such as ERP, fraud, PIM, 3PL, WMS, CRM, payments, shipping and marketplaces. Security measures listed include encryption, role-based access, web application firewalls and bot defenses. KIBO says it maintains PCI DSS and SOC 1, 2 and 3 certifications and aligns with GDPR and CPRA. It also offers 24/7 support options and enterprise service-level agreements. Pricing is on request.