CentralPlanner vs Eat App

CentralPlanner is an online reservation book for businesses managing bookings and guest information. Reservations can create guest contacts automatically, building a history of visits. The system handles rooms, tables, seating capacity, and suggested table combinations. Businesses can accept online reservations through a form embedded on a website or Facebook page. From Premium, the system can check capacity and accept or reject online requests automatically, with manual review also available. Professional adds capacity planning, attachments, reminder emails, and post-visit thank-you or review emails; it includes 5GB for attached PDFs and images. Reservations are available in a browser on internet-connected devices, and free apps are offered for iOS and Android. An API key lets an external application write to an account. Starter is free forever and allows 50 reservations per month. Paid prices are listed as €19.90/mo for Basis, €34.90/mo for Premium, and €59.90/mo for Professional, each plus VAT. CentralPlanner is a product of Cologne-based 42he GmbH.

Eat App is a cloud-based platform for restaurant reservations, table management, and guest CRM. It accepts real-time online bookings around the clock through a venue’s website, social media, and partner network. Staff can manage tables in timeline, grid, floor, or list views, with capacity controls and pacing tools. Guest profiles can store preferences, visit history, and spending, while CRM tools segment guests for targeted email and SMS campaigns. Reports cover busy periods, no-shows, waitlists, guest trends, and spending patterns. Integrations span POS, voice, payments, booking channels, hotel or property-management systems, and printers, with examples including Lightspeed, Google, Instagram, Stripe, and Mews. Eat App is available on web, Android, and iOS; mobile and iPad apps support offline use and sync when a connection returns. The Free plan costs nothing and is limited to 100 guests monthly. Paid plans start at $69/mo (annual), and a 14-day trial is listed. The company says data is encrypted in transit and at rest and that it has SOC 2 Type II and ISO/IEC 27001:2022 certifications.