CentrixOne vs Zoho CRM
CentrixOne
centrix.one
Zoho CRM
zoho.comSide by side
| Figure | CentrixOne | Zoho CRM |
|---|---|---|
| Price from | $2,450/mo | $14/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 15 |
| Spec score · CRM Software | 8.2 (#89) | 9.4 (#3) |
| Email sync | No | Yes |
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Headquarters | Greater Montreal area, Quebec, Canada | Chennai, India |
| Integrations | The pricing page lists QuickBooks, Acomba, Sage 50, API links, Zapier, and email sync as connectivity options. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Security | The privacy policy says security measures include encryption, TLS for communications, logging, violation detection, and incident management. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | The CentrixOne Academy page advertises 24/7 support, FAQs, video tutorials, webinars, and tailored coaching. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
CentrixOne
- Essential$2,450 a month
- Pro$4,350 a month
- Growth$7,450 a month
- Enterprise$10,050 a month
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.