Certinal vs Jotform

Certinal is a healthcare consent and compliance platform for capturing, signing, version-controlling, and filing patient consent to an electronic health record. Its workflows cover surgical, procedure-specific, clinical trial, general treatment, and data-processing consent. Patients can complete registration and consent before appointments through secure SMS or email links. The eSignature product supports sequential, parallel, and hybrid signing, alongside templates, bulk sending, audit trails, SMS authentication, and configurable signing order. Certinal says it connects directly with Epic, Oracle Cerner, MEDITECH, and OpenEMR; other systems can connect through HL7 and FHIR APIs. Listed business connectors include Salesforce, SharePoint, Workday, SAP, Oracle, and Google. The API Enterprise plan includes REST API access, embedded signing, white-labeling, real-time reporting, and customized workflows. The healthcare product page describes AES-256 encryption at rest and TLS 1.2 or higher in transit, with a signed BAA for healthcare customers. Certinal is available on Android, iOS, web, and via API. Pricing is on request, and the eSign FAQ offers a two-week trial at no additional cost.

Jotform is a web and mobile form and workflow platform with products including Form Builder, Jotform Apps, Tables, Inbox, Mobile App, Sign, Workflows, and AI Agents. Forms support quizzes, payment collection, file uploads, multiple embed options, conditional logic, API access, and document templates. Jotform lists integrations for CRM, storage, payments, email, and automations, and advertises more than 150 integrations on its homepage. The free Starter plan costs nothing and includes five forms, 100 monthly submissions, 100 MB upload space, 1,000 monthly form views, 500 stored submissions, and 10 monthly payment submissions. Starter forms and signed documents carry Jotform branding, and raising the plan limits requires an upgrade. Bronze costs $39 a month; subscriptions are available monthly or yearly and renew automatically unless canceled. Jotform says it uses Google Cloud and AWS and complies with GDPR and CCPA. HIPAA features are available on Gold and Enterprise, while Enterprise is the only multiuser plan and includes enhanced security, custom domains, and SSO.