Certinia Professional Services Cloud vs DocuSign eSignature

Certinia Professional Services Cloud connects sales, staffing, project delivery, billing, and renewals for services businesses. The product is native to Salesforce and uses Salesforce customer records, user experience, and analytics. Projects, resources, and financials share one platform, with listed capabilities including resource planning, time tracking, utilization reporting, project financials, billing and invoicing, and a client portal. Veda adds intelligence across the services lifecycle using operational data. The service runs on web and API platforms and is paid, with pricing available on request. Open RESTful and SOAP APIs support CRUD operations, asynchronous bulk loads, near-real-time data streams, and social collaboration features. Named partners include Avalara, Concur, DocuSign, Expensify, Microsoft Outlook, MuleSoft, Plaid, Xactly, and Zenkraft. Application data resides on Salesforce cloud infrastructure under shared security responsibility. Certinia lists penetration testing, code review, scanning, release approvals, remediation, hardening, and monitoring.

DocuSign eSignature is a cloud service for sending, signing, and managing agreements. Signers can complete documents on any device without an account. Listed tools include document templates, bulk sending, signature ordering, approval workflows, renewal tracking, audit trails, and API access. A free plan and 30-day trial are available. The listed plan prices are $11 a month for Personal, $30 a month per user for Standard, and $45 a month per user for Business Pro; each is billed monthly with an annual commitment. Personal includes five envelopes per month, while Standard and Business Pro include 100 envelopes per user per year. More than 1,100 pre-built integrations are available, and SMS sending starts at $0.36 per delivery. Enhanced plans list centralized organization management, single sign-on, and 24/7 live technical support. The plans table lists ISO 27001, SOC 2 Type II, WCAG 2.0 Level AA, and GDPR. DocuSign was founded in 2003 and is headquartered in San Francisco, California.