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SPECIFICTION
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ChangeVU vs Serviceaide ITSM

ChangeVU

changevu.com

Serviceaide ITSM

serviceaide.com

Side by side

FigureChangeVUServiceaide ITSM
Price from$8.25/mo$2,800/mo
Free plan——
Free trialYes—
Open source——
WebYesYes
Windows—Yes
API—Yes
Self-hosted—Yes
Plans published42
Spec score · Change Management Software8.0 (#8)7.4 (#11)
HeadquartersGeneva, SwitzerlandSanta Clara, California, United States
IntegrationsThe product page describes integrating change activities and reporting with project management; the PMO page specifies project management workstreams, WBS and decision gates.Named integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, and POP3/SMTP.
PurposeChangeVU is a digital platform for assessing, tracking and improving organizational change implementation using risk frameworks, real-time data and analytics.ChangeGear provides change management and IT service management, with cloud and on-premises deployment options.
SupportThe company says configuration, installation and platform support services are provided for single-application and full-menu versions.The maker's support page provides a ChangeGear demo portal link and directs customers to product-specific support portals.

Plans

ChangeVU

  • Free trialFree
  • Enterprise application$99 a year
  • Pro application$99 a year
  • Single-use application$299, paid once

ChangeVU pricing →

Serviceaide ITSM

  • Change Management$2,800 a month
  • ITSM - ESMPriced on request

Serviceaide ITSM pricing →

In their own words

ChangeVU

ChangeVU is a cloud-based web platform for assessing, tracking, and improving organizational change implementation. It uses risk frameworks, real-time data, and analytics, with dashboards for pulse checks, risk assessments, and other configurable activities. Portfolio Manager assesses risks across initiatives, teams, portfolios, and geographies, then tracks change activities through implementation. e-Stakeholder Engagement supports confidential feedback, live pulse checks, analytics, and dashboards; its description says AI and machine learning can suggest engagement strategies. Automated Apps can send nudges for milestone tasks and deliverables and replicate processes across teams, initiatives, and portfolios. The Virtual Assistant can integrate change FAQs, calls, and queries and can be tailored to specific tasks. ChangeVU focuses mainly on descriptive and predictive analytics and can connect change activities and reporting to project-management workstreams, WBS, and decision gates. The FAQ says there is no minimum or maximum project size. The company says the platform was first released in 2017 and is marketed and developed by Straticom Technologies sarl in Geneva. Single-use applications can be trialed for free; paid options include a $299.00 one-off single-use application and Pro and Enterprise versions at $99.00 per year.

Visit changevu.com

Serviceaide ITSM

Serviceaide ITSM has no write-up on Specifiction yet; its figures are above.

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