Channels Connect vs Channex
Channels Connect
channelsconnect.comChannex
channex.ioSide by side
| Figure | Channels Connect | Channex |
|---|---|---|
| Price from | Free | $130/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Vacation Rental Channel Manager Software | 7.9 (#13) | 8.2 (#12) |
| Compliance | The Data Processing Agreement says EU and UK data transfers to the United States rely on Standard Contractual Clauses and states the company does not claim third-party security certifications it has not obtained. | Channex says its controls are designed in line with ISO 27001 and card-data handling with PCI DSS, while explicitly stating that Channex itself is not ISO 27001 or PCI DSS certified. |
| Headquarters | Hollywood, Florida, United States | Castell Pigyn Lodge, Abergwili, Carmarthen, SA31 2JL, United Kingdom |
| Product | Channels Connect is a vacation-rental channel manager that distributes listings from one dashboard to Airbnb, Vrbo, Booking.com, Expedia, Google, and 90+ channels. | Channex is a white-label channel manager API that connects PMS or in-house systems to booking channels and sends availability, rates and restrictions while delivering reservations, modifications and cancellations. |
| Security | The company says it encrypts data in transit and at rest, restricts internal access by role, and uses Supabase authentication for credential storage. | Channex states that platform data is hosted in EU regions on AWS and DigitalOcean infrastructure and is encrypted in transit using TLS and at rest using hosting-provider encryption. |
| Support | The site lists hands-on onboarding and provides support contact details at [email protected] and +1 (305) 434-4076. | The pricing page includes support via chat and email, onboarding and training; the homepage says chat and email replies are during UK/European working hours. |
Plans
In their own words
Channels Connect
Channels Connect is a vacation-rental channel manager for distributing and coordinating property listings across Airbnb, Vrbo, Booking.com, Expedia, Google, and more than 90 channels. Its two-way calendar sync blocks dates after bookings and returns updates to the manager’s workflow. Managers can centrally maintain photos, descriptions, and property details, then reuse them across connected channels. Pricing rules can account for season, demand, booking window, and last-minute discounts. The service also supports iCal import and export, and its performance view shows which channels drive bookings. Named property management system integrations include Hostfully, Guesty, OwnerRez, and Hospitable; a PMS can also connect through the API. Channels Connect is a channel manager, not a full PMS, so it advises users needing guest messaging, cleaning schedules, or accounting to keep and connect their PMS. The free plan costs nothing, with no subscription or listing fee or monthly floor; a commission applies to paid bookings and varies by channel and property type, with 3% given as an example.