Channels vs MySalesDialer
Channels
channels.appMySalesDialer
mysalesdialer.comSide by side
| Figure | Channels | MySalesDialer |
|---|---|---|
| Price from | $24/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Sales Dialer Software | 8.2 (#9) | 7.1 (#26) |
| Integrations | The maker lists Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier integrations. | The maker lists Salesforce integration and calendar integration with Google/iCalendar, and says the product works with Vonage, RingCentral, Skype and 100+ others. |
| Intended users | Channels says it serves online businesses of any size or industry and highlights customer support, ecommerce, sales, and remote work use cases. | The maker describes MySalesDialerPro as an inside-sales app for field or office sales representatives and names industries including real estate, insurance, pharmaceuticals and collections. |
| Security | The pricing page says Channels uses SSL-encrypted connections, AWS secured data centers, encrypted WebRTC, constant monitoring, and does not access credit card information. | The maker says organizational data is backed up on its cloud servers. |
| Support | The maker says customer support is available 24/7 by phone, email, and live chat. | The FAQ says customers can separately purchase a yearly support and training license for dedicated staff support and training. |
Plans
In their own words
Channels
Channels is a cloud phone system that displays customer details during calls. It supports web calls, outbound calls, SMS, and international business phone numbers. Its IVR routes callers to an agent or department based on keypad selection, while call context can show names, order details, and recent calls. Listed integrations include Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier. Channels also provides an API for pushing and pulling data and webhooks for sending event data to third-party apps. It is listed for Android, iOS, web, and extension. A 7-day trial includes full software access, a phone number, and starting calling credit; no credit card is required. Plus costs $24 a month billed annually and includes up to five numbers and 30 days of call history and recording storage. Advanced costs $62 a month billed annually, with unlimited numbers and 365 days of history and storage. The maker says support is available 24/7 by phone, email, and live chat.
MySalesDialer
MySalesDialer has no write-up on Specifiction yet; its figures are above.