Channels vs Nooks
Channels
channels.app
Nooks
nooks.aiSide by side
| Figure | Channels | Nooks |
|---|---|---|
| Price from | $24/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 2 | 1 |
| Spec score · Sales Dialer Software | 8.2 (#9) | 7.6 (#17) |
| Integrations | The maker lists Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier integrations. | Nooks lists integrations including Salesforce, HubSpot, Outreach, Salesloft, Gong, Apollo, and Clay. |
| Security | The pricing page says Channels uses SSL-encrypted connections, AWS secured data centers, encrypted WebRTC, constant monitoring, and does not access credit card information. | For its Claude connector, Nooks describes OAuth 2.0 with PKCE, HTTPS-only transport, immediate access revocation, and no model training on returned data. |
| Support | The maker says customer support is available 24/7 by phone, email, and live chat. | Nooks says its trial includes real-time support through Slack or Teams. |
| Trial | The 7-day free trial includes full software access, a free phone number, and starting calling credit, with no credit card required. | Nooks describes a free trial for a handful of reps, with live call blocks and an end-to-end process taking under two weeks. |
Plans
In their own words
Channels
Channels is a cloud phone system that displays customer details during calls. It supports web calls, outbound calls, SMS, and international business phone numbers. Its IVR routes callers to an agent or department based on keypad selection, while call context can show names, order details, and recent calls. Listed integrations include Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier. Channels also provides an API for pushing and pulling data and webhooks for sending event data to third-party apps. It is listed for Android, iOS, web, and extension. A 7-day trial includes full software access, a phone number, and starting calling credit; no credit card is required. Plus costs $24 a month billed annually and includes up to five numbers and 30 days of call history and recording storage. Advanced costs $62 a month billed annually, with unlimited numbers and 365 days of history and storage. The maker says support is available 24/7 by phone, email, and live chat.