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SPECIFICTION
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Channels vs Power Dialer

Channels

channels.app

Power Dialer

powerdialer.com

Side by side

FigureChannelsPower Dialer
Price from$24/mo$50/mo
Free plan——
Free trialYes—
Open source——
WebYesYes
iOSYes—
AndroidYes—
Plans published21
Spec score · Sales Dialer Software8.2 (#9)7.0 (#30)
IntegrationsThe maker lists Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier integrations.The site names Salesforce, HubSpot, Zoho CRM, GoHighLevel, and Pipedrive as native CRM integrations, and mentions Twilio for telecom services.
Intended usersChannels says it serves online businesses of any size or industry and highlights customer support, ecommerce, sales, and remote work use cases.The platform is described as designed for outbound sales teams, inside sales representatives, appointment setters, customer success teams, and contact centers.
ProductChannels describes itself as a data-powered cloud phone system that shows customer details when they call.Power Dialer describes itself as an all-in-one sales engagement platform for calling, texting, emailing, and tracking from one place.
SupportThe maker says customer support is available 24/7 by phone, email, and live chat.The terms page directs service questions to [email protected].

Plans

Channels

  • Plus$24 a month
  • Advanced$62 a month

Channels pricing →

Power Dialer

  • Power Dialer$50 a month

Power Dialer pricing →

In their own words

Channels

Channels is a cloud phone system that displays customer details during calls. It supports web calls, outbound calls, SMS, and international business phone numbers. Its IVR routes callers to an agent or department based on keypad selection, while call context can show names, order details, and recent calls. Listed integrations include Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier. Channels also provides an API for pushing and pulling data and webhooks for sending event data to third-party apps. It is listed for Android, iOS, web, and extension. A 7-day trial includes full software access, a phone number, and starting calling credit; no credit card is required. Plus costs $24 a month billed annually and includes up to five numbers and 30 days of call history and recording storage. Advanced costs $62 a month billed annually, with unlimited numbers and 365 days of history and storage. The maker says support is available 24/7 by phone, email, and live chat.

Visit channels.app

Power Dialer

Power Dialer has no write-up on Specifiction yet; its figures are above.

Visit powerdialer.com