ChargebackStop vs Redo
ChargebackStop
chargebackstop.com
Redo
redo.comSide by side
| Figure | ChargebackStop | Redo |
|---|---|---|
| Price from | — | $0.06/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 10 |
| Spec score · Chargeback Management Software | 7.3 (#15) | 7.7 (#5) |
| Headquarters | London, England, United Kingdom | Draper, Utah, United States |
| Integrations | The documentation lists Stripe, Adyen, Authorize.net, NMI, and ACI Worldwide (OPPWA) as supported payment processor integrations. | Redo lists integrations including Gorgias, Klaviyo, Recharge, Tapcart, Vajro, Shopify, BigCommerce, Salesforce Commerce Cloud, FedEx, UPS, USPS, DHL and Australia Post. |
Plans
ChargebackStop
- Digital Receipts (Order Insight)Priced on request
- Verifi RDRPriced on request
- Chargeback RecoveryPriced on request
- Verifi CDRNPriced on request
- Ethoca AlertsPriced on request
- Systematic DeflectionPriced on request
Redo
- ClaimsFree
- ContextualFree
- Email & SMSFree
- ReturnsFree
- Shipping & FulfilmentFree
- WarrantiesFree
- One click upsell$0.06 a month
- Order tracking$0.08 a month
- Checkout optimization$0.40 a month
- Recover$10 a month
In their own words
ChargebackStop
ChargebackStop has no write-up on Specifiction yet; its figures are above.
Redo
Redo is a post-purchase platform for ecommerce brands, with tools for returns, exchanges, warranties, order tracking and customer communication. Its returns offering includes a free portal, real-time analytics, return-label coverage and return-specific AI agents. Redo Order Editing lets Shopify shoppers change variants, addresses, items and discount codes, or cancel orders; that feature has no monthly fee, per-order charge or feature gates. Other listed products cover claims, shipping and fulfilment, warranties, email and SMS, contextual marketing, one-click upsells, checkout optimization and revenue recovery. Integrations include Shopify, BigCommerce, Salesforce Commerce Cloud, Gorgias, Klaviyo, Recharge, FedEx, UPS, USPS, DHL and Australia Post. The platform is available through API, iOS and web. Redo says data is encrypted in transit with TLS and at rest with AES-256, and that it is SOC 2 compliant and independently audited and penetration-tested each year. It says payment details are handled by third-party integrations and it stores no card data of its own. Merchants must operate a Shopify-enabled online store and have a valid Shopify account.