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CharityTracker vs DFIR-IRIS

CharityTracker

charitytracker.com

DFIR-IRIS

dfir-iris.org

Side by side

FigureCharityTrackerDFIR-IRIS
Price from$18/moFree
Free plan—Yes
Free trialYes—
Open source—Yes
WebYesYes
Windows—Yes
macOS—Yes
Linux—Yes
APIYesYes
Self-hosted—Yes
Plans published62
Spec score · Case Management Software8.8 (#6)8.8 (#8)
DeploymentTrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support.The documentation recommends Docker and Docker Compose; it says Linux and macOS are officially supported and Windows may need Dockerfile changes for file storage paths.
DocumentationSimon Solutions publishes Basic, Plus and HMIS user guides through its help center.The documentation covers operations, modules, reports, upgrades, API reference, Python client and development topics.
FoundedSimon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama.2019
Free planNoYes
IntegrationsThe Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance.First-party modules include IrisVT for VirusTotal, IrisMISP for MISP, IrisCheck for validations and IrisWebHooks for URL destinations.
LicenceThe reviewed official and directory pages describe a paid SaaS service but do not state an open-source licence.The project is open source under the LGPL-3.0 licence.
PurposeCharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting.DFIR-IRIS is an open-source incident response platform for running investigations collaboratively in one workspace.
ReportingIts reporting and assessment tools help organizations track client progress and report results to funders.Jinja templates can generate configurable executive, technical or court reports in PDF or DOCX.
SupportThe maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected].The project lists getting-started help, support and implementation, and training, with details available by contacting [email protected].
System requirementsThe security overview recommends any PC or Mac made within roughly the previous four or five years with internet access and a current browser.The documented typical installation for 20 users, about 200 daily alerts and 12 active cases uses 4 CPU cores, 16 GB RAM and 1 TB fast SSD.

Plans

CharityTracker

  • Basic$20 a month
  • Plus$40 a month
  • Pro$60 a month
  • Basic$216 a year
  • Plus$432 a year
  • Pro$648 a year

CharityTracker pricing →

DFIR-IRIS

  • Free and open-sourceFree
  • Open-source self-hostedFree

DFIR-IRIS pricing →

In their own words

CharityTracker

CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.

Visit charitytracker.com

DFIR-IRIS

DFIR-IRIS is an open-source incident response platform for teams conducting investigations in a shared workspace. Case records organize assets, indicators of compromise, tasks, evidence and notes with an audit trail. Alerts from SIEM, EDR, MISP, IntelOwl or REST endpoints can be collected, triaged and promoted into cases. Evidence can be checked with SHA-256, MD5 or SHA-1, while access restrictions and logs cover downloads, views and changes. War rooms provide real-time chat, threads, room-specific teams and slash commands that record decisions and case actions. Configurable Jinja templates generate PDF or DOCX executive summaries, technical reports or court-ready documents. The project lists modules including IrisVT, IrisMISP, IrisCheck and IrisWebHooks, along with a REST API and 162 hook binding points. Permissions include deny-all, read-only and full-access case controls. Docker and Docker Compose are recommended; Linux and macOS are officially supported, while Windows may need Dockerfile changes for file storage paths. Documentation identifies v3.0.0-beta.1 as the current v3 release and says beta versions are not production-ready. The project advises restricting access and not exposing IRIS to the Internet.

Visit dfir-iris.org