CharityTracker vs SecureRelease

CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.

SecureRelease is a cloud, web-based platform for federal, state, and local governments and higher education organizations managing FOIA and other disclosure requests. It covers intake, review, release, and appeals, with workflow automation and reporting dashboards. Built on Relativity’s eDiscovery tool, it identifies potential duplicate documents during ingestion, extracts searchable text, and organizes data with analytics. Advanced search and eDiscovery analytics support review. Redaction templates contain commonly exempt terms, and manual changes are used to improve later redaction accuracy and completeness. SecureRelease connects with disclosure management systems and technologies including FOIA.gov and Pay.gov. Deloitte describes SaaS delivery in its FedRAMP-authorized Moderate cloud, meeting FedRAMP Moderate, FISMA, NIST 800-53 Rev. 4, and DoD MAC II sensitive baselines. Supporting infrastructure is isolated from Deloitte’s commercial infrastructure and uses FIPS 140-2 compliant encryption. Deloitte also offers FOIA managed services. Pricing is available on request.