CharityTracker vs Spear Case Management
CharityTracker
charitytracker.comSpear Case Management
spear-tech.comSide by side
| Figure | CharityTracker | Spear Case Management |
|---|---|---|
| Price from | $18/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 1 |
| Spec score · Case Management Software | 8.8 (#6) | 8.0 (#38) |
| Deployment | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. | cloud |
| Founded | Simon Solutions and CharityTracker were founded in 2006 during Hurricane Katrina relief work in Florence, Alabama. | 2009 |
| Headquarters | Florence, Alabama, United States | Denver, Colorado, USA |
| Intake | The platform supports case intake, and Pro includes kiosk or remote intake so clients can submit requests digitally. | Intake fields cover referral context, pain screening, medical history, psychosocial review, prior surgeries, conditions, medications, barriers, and recommendations. |
| Integration | GetApp lists Oasis Insight as CharityTracker's top integration. | Spear Case Management is an integrated SpearSuite component connected directly to SpearClaims. |
| Purpose | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. | Spear Case Management coordinates medical activity, utilization review, return to work, referrals, and program savings for property and casualty claims organizations. |
| Reporting | Its reporting and assessment tools help organizations track client progress and report results to funders. | Structured case data supports operational dashboards and management reporting, including status, assignments, referrals, appointments, utilization reviews, lost time, and savings. |
| Reporting dashboards | Yes | Yes |
| Support | The maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected]. | Spear lists customer support by email and says its sales team can help with a proposal or demo. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
In their own words
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.
Spear Case Management
Spear Case Management has no write-up on Specifiction yet; its figures are above.