CharityTracker vs Sumac Case Management
CharityTracker
charitytracker.comSumac Case Management
societ.comSide by side
| Figure | CharityTracker | Sumac Case Management |
|---|---|---|
| Price from | $18/mo | $179/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 2 |
| Spec score · Case Management Software | 8.8 (#6) | 7.5 (#98) |
| Spec score · Nonprofit Case Management Software | 8.7 (#2) | 7.4 (#23) |
| Deployment | TrustRadius lists CharityTracker as SaaS with mobile-web access, global availability and English language support. | hybrid |
| Free plan | No | No |
| Headquarters | Florence, Alabama, United States | Montreal, Canada |
| Integrations | The Pro plan lists an API, and the software page describes barcode integration for client IDs and assistance. | The vendor lists integrations including QuickBooks Online, Sage, FreshBooks, Mailchimp, Constant Contact, Google Calendar, and Gmail; it also says it works with iATS and Stripe and, in limited capacities, PayPal and Moneris. |
| Purpose | CharityTracker is case management software that centralizes client documents and helps organizations track services, outcomes, and reporting. | Sumac is customizable case management software designed for nonprofits and human and social service organizations. |
| Reporting dashboards | Yes | Yes |
| Support | The maker offers help through its FAQ and lists phone support at 1-888-764-0633 and email at [email protected]. | Plans include support by phone, email, portal, and in-app tools, plus on-demand instructor-led training and automatic software updates. |
Plans
CharityTracker
- Basic$20 a month
- Plus$40 a month
- Pro$60 a month
- Basic$216 a year
- Plus$432 a year
- Pro$648 a year
Sumac Case Management
- Starting price$179 a month
- Sumac Case Management$179 a month
In their own words
CharityTracker
CharityTracker is case management software that centralizes client documents and helps organizations record services, outcomes, and reporting. It supports case intake, progress tracking, assessments, and reports for funders. Partner agencies can share client requests, alerts, bulletins, and referrals through a network; a network administrator must approve an agency before access is granted. The maker lists community nonprofits, churches, hospitals and healthcare, human services, social work, domestic violence, disaster recovery, and other community-serving organizations among those it serves. Basic costs $20 per user per month and includes case management, reports, area-wide bulletins, and daily backup. Plus adds barcode scanning, client IDs, digital signature capture, file uploads, requests and referrals, and outcome tracking. Pro adds kiosk or remote intake, SMS broadcasts, appointments and scheduling, customizable assessments, changes-over-time reports, and an API. A 14-day trial is available without a credit card. The maker describes CharityTracker as HIPAA-compliant and says its hosting is provided by Amazon Web Services; each staff member or volunteer needs a unique login. It is available on the web and through an API.
Sumac Case Management
Sumac Case Management has no write-up on Specifiction yet; its figures are above.