| Price from | $25/mo | $39/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · Faq Bots | 8.5 (#3) | 8.0 (#10) |
| Spec score · Chatbot Builders | 8.6 (#42) | 8.6 (#44) |
| Spec score · Live chat software | 8.6 (#21) | 8.5 (#23) |
| Analytics | Analytics can track how the AI and team perform down to the chat and ticket. | Advanced analytics include daily trend charts, an engagement funnel, knowledge-gap fixes, CSV export, and a weekly email digest. |
| Free plan | No | No |
| Human handoff | The product supports handing conversations from the AI Agent to a human team member. | Visitors can transition a conversation to a live agent, and SiteGPT lists support integrations including Crisp, Slack, Freshdesk Messaging, Zendesk, Google Chat, Messenger, and Zoho SalesIQ. |
| Security | The Enterprise plan lists SOC 2 Type 2, security assistance, SSO, and audit logs. | SiteGPT says it completed a SOC 2 Type II examination, is GDPR compliant, and has been assessed for HIPAA; it says customer data is encrypted and never used to train AI models. |
