Chatbyte vs Retell AI
Chatbyte
chatbyte.ai
Retell AI
retellai.comSide by side
| Figure | Chatbyte | Retell AI |
|---|---|---|
| Price from | — | $0.07/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 8 | 4 |
| Spec score · Voicebot Software | 8.1 (#6) | 7.9 (#10) |
| Integrations | Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. | The integrations directory lists Twilio, GoHighLevel, HubSpot, Salesforce, Zapier, Make, n8n, and Google Workspace. |
| Product | Chatbyte offers AI chatbots and voice agents for customer service across chat and phone. | Retell describes its platform as a tool to build, deploy, and manage AI voice agents for phone calls. |
| Security | The company says relevant product data stays in the EU and that it provides Data Processing Agreements for all plans. | The homepage states that Retell is compliant with HIPAA, SOC 2 Type II, GDPR, and ISO 27001. |
| Usage limits | The Essential, Growth, and Professional chatbot plans list monthly limits of 100, 500, and 2,500 conversations respectively. | The pricing page says every account includes 20 concurrent calls and additional capacity costs $8 per concurrent call per month. |
Plans
Chatbyte
- Essential$45 a month
- Starter€99 a month
- Growth$196 a month
- Pro€299 a month
- Max€599 a month
- Professional$753 a month
- EnterprisePriced on request
- EnterprisePriced on request
Retell AI
- Pay as you go$0.07 a month
- EnterprisePriced on request
- Pay as you goFree
- Enterprise PlanPriced on request
In their own words
Chatbyte
Chatbyte provides AI chatbots and voice agents for business customer service across web and phone, with access through the web and API. Chatbots can draw on uploaded PDFs, FAQs, or a website as a knowledge base, answer in more than 50 languages with automatic language detection, and pass complex requests to a team with conversation context. The platform also includes ticketing workflows, CSAT surveys, team collaboration, and internal notes. Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. Approved AI clients can use its read-only MCP server to discover tools for conversations, voice calls, agents, and usage insights. Chatbot plans list monthly conversation limits of 100, 500, and 2,500. Chatbot Essential is $45/mo; voice Starter is €99/mo. The company says relevant product data stays in the EU and provides Data Processing Agreements for all plans. Chatbyte is based in Hamburg and offers its services exclusively to businesses.
Retell AI
Retell AI is a platform for building, deploying and managing AI agents that handle phone calls. Agents can also work through web and in-app chat, SMS and custom API-based communication. A visual canvas supports call flows with functions, integrations, transfers, DTMF, SMS and custom logic. Teams can simulate scenarios, turn production calls into regression tests and QA calls. Deployment options include inbound calls, outbound campaigns, web and SMS, including a website widget. Call handling includes IVR navigation, live monitoring and transfer or takeover by a person. The integrations directory names Twilio, GoHighLevel, HubSpot, Salesforce, Zapier, Make, n8n and Google Workspace. The homepage lists HIPAA, SOC 2 Type II, GDPR and ISO 27001 compliance, along with SSO, personal information redaction and module-level role permissions. Enterprise on-premise deployment is available within a customer’s infrastructure. Pay as you go is listed at $0.07 a month, with voice agents priced at $0.07-$0.31 per minute, $10 in free credits and 20 concurrent calls included. Enterprise pricing is custom.