| Price from | $20.83/mo | $39/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 13 | 7 |
| Spec score · Faq Bots | 8.5 (#4) | 8.0 (#10) |
| Spec score · Chatbot Builders | 8.5 (#59) | 8.6 (#44) |
| Spec score · Live chat software | 8.3 (#30) | 8.5 (#23) |
| Deployment channels | multichannel | multichannel |
| Free plan | Yes | No |
| Human handoff | When AI cannot resolve an issue, conversations can be handed to a team with full context. | Visitors can transition a conversation to a live agent, and SiteGPT lists support integrations including Crisp, Slack, Freshdesk Messaging, Zendesk, Google Chat, Messenger, and Zoho SalesIQ. |
| Knowledge base | Chatling can sync websites, documents, and help centers so the AI uses current information. | Yes |
| Languages | The homepage says the AI agent understands and replies in 80+ languages. | SiteGPT says its chatbot supports conversations in 95 languages. |
| Product | Chatling is a no-code platform for building conversational AI agents trained on custom data to automate support, capture and qualify leads, and answer questions. | SiteGPT is a personalized chatbot trained on website content to answer visitors' questions and provide customer support. |
| Security | The DPA describes TLS 1.2 encryption in transit, AES-256 encryption at rest, production access protected by two-factor authentication, and regular backups. | SiteGPT says it completed a SOC 2 Type II examination, is GDPR compliant, and has been assessed for HIPAA; it says customer data is encrypted and never used to train AI models. |
| Paid from | 21 | 39 |
