Chatmount vs Voiceflow
Chatmount
chatmount.co
Voiceflow
voiceflow.comSide by side
| Figure | Chatmount | Voiceflow |
|---|---|---|
| Price from | $49/mo | $81/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 7 |
| Spec score · Chatbot Builders | 8.1 (#109) | 9.5 (#1) |
| Channels | The site lists website chat, WhatsApp, Instagram, Telegram, Slack, Messenger, and email as supported channels. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Deployment channels | multichannel | multichannel |
| Human handoff | Yes | Yes |
| Integrations | The pricing FAQ lists Zapier, WordPress, Zendesk, and Salesforce among supported integrations and channels. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Intended users | The pricing page describes Scale as intended for multi-location businesses and high-volume usage, and Agency for agencies reselling a white-label version. | The product is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. |
| Knowledge-base answers | Yes | Knowledge bases can connect agent answers to imported information and services such as Zendesk and Shopify. |
| Product | Chatmount is a no-code AI chatbot builder that trains on business content, captures leads, and hands complex conversations to a human operator. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
Plans
Chatmount
- Growth$49 a month
- Pro$99 a month
- Scale$199 a month
- Agency$199 a month
- EnterprisePriced on request
Voiceflow
- Agencies & PartnersFree
- StarterFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- BusinessesPriced on request
- EnterprisePriced on request
In their own words
Voiceflow
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. Its builder combines agentic playbooks, deterministic workflows, shared instructions, and guardrails. Teams can review transcripts and call recordings, run evaluations and tests, and track analytics. Agents can reach users through a native chat widget, mobile apps, phone calls, SMS, or custom interfaces built with the Conversations API. Native integrations include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail, and Twilio. Agents can also connect to external REST APIs, custom Functions, and MCP servers. Teams can choose from major LLM providers or bring their own model. Voiceflow says customer data is not used to train AI or machine-learning models and integrated model providers are configured for zero data retention. Its security information describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. The company was founded in 2019. Agencies and partners have a free-trial plan with usage-based billing; business pricing is available on request. Support includes implementation that can be self-serve or fully managed.