Chattee vs Tonso
Chattee
chattee.aiTonso
tonso.com.auSide by side
| Figure | Chattee | Tonso |
|---|---|---|
| Price from | €19/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Salon App Builder Software | 8.0 (#15) | 8.6 (#5) |
| Integrations | Chattee says it can generate integration code for external APIs and names Stripe, SendGrid, and Google Maps as examples. | The pricing page says card payments can be processed in-app or at a terminal; the maker pages opened do not name external software integrations. |
| Security | The homepage says customer data is stored in secure, isolated databases and that AI prompts are processed to generate code without retaining or learning from specific business data. | Tonso's privacy policy says stored personal information is protected with encryption, firewalls and access controls. |
| Support | The pricing page lists email support for Lite and priority email support for Pro and Business. | The contact page offers support through a web form, phone number 1300 368 313 and an Enfield address. |
Plans
Chattee
- Lite€19 a month
- Pro€49 a month
- Business€99 a month
- EnterprisePriced on request
Tonso
- Free when fees are passed to clientsFree
- Tonso service feeA$1, paid once
- Card processingA$1.70, paid once
- Pay-per-transactionPrice not published
In their own words
Tonso
Tonso brings bookings, staff scheduling, customer engagement, and performance insights together for salon and beauty businesses. TonsoAlign pairs clients with experts using skills, availability, and workload balance. TonsoFlow learns service durations and expert pace to reduce gaps in daily schedules. For walk-ins, TonsoQueue lets clients scan a QR code, see wait times, and receive a notification when it is time to return. TonsoPay supports deposits or full payment at booking and syncs with cash or in-store terminals. Retention tools include automated reminders, tailored offers, coupons, gift cards, and loyalty rewards. The platform also includes inventory tracking, multi-branch management, commissions, analytics, and staff roster management. It runs on Android, iOS, and the web, and businesses receive branded iPhone and Android booking apps for clients. Resource scheduling and adaptive staff scheduling are marked as coming soon. A free plan is listed when booking fees are passed to clients; transaction and card processing fees may also be passed to clients.