Checker vs iSecretShop

Checker is an all-in-one platform for mystery shopping, customer-experience surveys, Voice of Employee programs, and market research. Its methods include mystery shopping, CATI phone surveys, CAPI field surveys, CAWI online surveys, and retail audits. The workflow covers survey creation, data collection, quality control, fieldwork management, and client reporting. Checker Field Surveyor runs on Android and iOS, collects data offline, and synchronizes with the online system. GPS, EXIF, mandatory-question, and validation rules support data-quality checks and fraud detection. Client dashboards offer real-time results with access controls and filtering. Checker AI provides sentiment analysis, keyword extraction, executive summaries, and chat for questions about data. Integrations and APIs connect with Power BI, Tableau, Salesforce, and HR management systems. Checker says it is GDPR-compliant and lists encrypted storage, role-based access, secure cloud hosting, tracked cloud changes, and regular internal security audits. Plans start with MS Popular at €50 a month for 50 reviews, lifetime 1GB storage, unlimited users, and unlimited devices. Checker says it provides free support, training, and onboarding assistance. It is available on Android, iOS, web, and API.

iSecretShop is a job board and software platform that gathers mystery shopping and research assignments from multiple providers. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit work from a mobile device. Alerts combine aggregated available-shop emails, phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web or a computer; a smartphone is not required. The iOS and Android apps are free, and the service says businesses pay for it. iSecretShop does not pay shoppers: companies offering assignments set their own payment policies. Businesses can contact iSecretShop about using the platform for internal audits and demonstrations, but no public business plan price is listed. The iOS listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone.