Chiasm vs EyeWorks
Chiasm
chiasm.eu
EyeWorks
eyetracking.comSide by side
| Figure | Chiasm | EyeWorks |
|---|---|---|
| Price from | €199/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Eye Tracking Software | 8.4 (#1) | 7.9 (#10) |
| Headquarters | Amsterdam, The Netherlands | EyeTracking's support page lists an address in Solana Beach, California, USA. |
| Integrations | Chiasm integrates through a JavaScript library with Qualtrics, jsPsych and custom web studies. | The product page says EyeWorks integrates natively with leading simulation products and includes an SDK for integration with a customer's software. |
| Intended users | The service is for business, professional, academic, institutional or organisational use and is not intended for consumers using it personally. | EyeWorks is presented as a solution for eye-tracking researchers across a variety of fields. |
| Purpose | Chiasm captures gaze data from participants’ webcams for online studies and research. | EyeWorks manages eye-tracking research from study development and data collection through analysis and reporting. |
| Security | Chiasm’s privacy statement lists encryption in transit and at rest, role-based access control, segregated environments, and logging and monitoring. | The support login page states that communications during the session are encrypted using up to 256-bit SSL encryption. |
| Support | Standard technical support is best effort and includes bug fixes, platform-use assistance, documentation and general guidance; study-design advice and data analysis are excluded. | The support site is available only to EyeTracking clients and directs people without an account to contact the company by email or phone. |
Plans
In their own words
Chiasm
Chiasm captures gaze data through participants’ webcams for remote online studies and research. It processes webcam frames in real time and produces timestamped gaze coordinates linked to study events, together with session metadata. Researchers can connect it to Qualtrics, jsPsych, or custom web studies through a JavaScript library. Chiasm says studies can include hundreds of participants at once. Researchers can download gaze data from Chiasm or stream it to their own server; when used with platforms such as Qualtrics, data is held on Chiasm’s servers for later export. Webcam video is not stored by default, though limited calibration or validation recordings may be retained with explicit opt-in consent. The service supports Google Chrome on laptops and desktop computers with webcams. Flex has no monthly minimum and costs €0.25 per minute. Starter is €199 per month with 900 participant-minutes included, and Pro is €499 per month with 3,000 participant-minutes included. A 7-day trial is listed.
EyeWorks
EyeWorks manages eye-tracking research from study creation through recording, analysis, and reporting. Its Design stage lets researchers script instructions, questions, images, web pages, videos, and external interfaces. Record captures eye data alongside keypresses, audio, scrolling, mouse clicks, and video for remote viewing. Analysis includes heatmaps, GazeTraces, GazeClusters, GazeStats, GazeClips, BeeSwarms, Dynamic Heatmaps, statistics, charts, graphs, and tables. Results can be exported to CSV or standard statistical analysis packages. Optional modules add cognitive workload, scene-camera recording, multi-display tracking, and face and eyelid tracking. Scene Camera supports mobile and tablet apps, physical media, objects, and real-world environments. EyeWorks is described as compatible with eye trackers from all major manufacturers, with native integration for leading simulation products and an SDK for customer software. Editions are Design, Lite, Pro, and Premier. Pricing is on request. The software supports Android and iOS; Windows Phone devices are supported through Scene Camera. EyeTracking was founded in 1999 in Solana Beach, California.