Chiasm vs Feng-GUI

Chiasm captures gaze data through participants’ webcams for remote online studies and research. It processes webcam frames in real time and produces timestamped gaze coordinates linked to study events, together with session metadata. Researchers can connect it to Qualtrics, jsPsych, or custom web studies through a JavaScript library. Chiasm says studies can include hundreds of participants at once. Researchers can download gaze data from Chiasm or stream it to their own server; when used with platforms such as Qualtrics, data is held on Chiasm’s servers for later export. Webcam video is not stored by default, though limited calibration or validation recordings may be retained with explicit opt-in consent. The service supports Google Chrome on laptops and desktop computers with webcams. Flex has no monthly minimum and costs €0.25 per minute. Starter is €199 per month with 900 participant-minutes included, and Pro is €499 per month with 3,000 participant-minutes included. A 7-day trial is listed.

Feng-GUI is a visual insights platform that predicts eye-tracking patterns and analyzes attention with AI. It can process websites, advertisements, videos, print materials, shelf layouts, signage and packaging. Reports include heatmaps, gaze plots, focus maps, Areas of Interest and aesthetics analyses, while an AI Assistant turns insights and recommendations into concise summaries. Feng-GUI can detect faces and analyze eight expressions: Neutral, Happy, Surprise, Sad, Anger, Disgust, Fear and Contempt. Report data exports as raw images, JSON or CSV. The service is available through a web browser and an open Platform API, with Model Context Protocol support for AI agents. The company states that MIT benchmarking found results 92% similar to real eye-tracking. It also states compliance with GDPR and PCI DSS and describes itself as a certified Microsoft supplier meeting SSPA and Supplier Data Protection Requirements. Uploaded files and reports are automatically deleted after three months for monthly subscribers and one year for annual subscribers. The documented maximum image size is 20 MB. Business costs $67 a month, billed annually; Basic costs $99 a month, billed monthly.