Chirp Utilities vs Genea Submeter Billing

Chirp Utilities is modular property management software for independent and mid-sized operators managing 50–1,000 doors. Modules can be adopted alongside an existing system. Its utility-billing workflow supports bill review, allocations by RUBS, occupancy, square footage, or submetered reads, plus owner-share separation and resident statements. Portal and email are live communication channels; phone lanes are built but remain off until a provider is connected. CSV import and export are available, while direct two-way syncs with AppFolio, Buildium, Rentvine, and Yardi are planned rather than live. The pricing page lists a developer API and webhooks available with setup. The first 10 units in every module are free, with unlimited properties and team members; final pricing is confirmed before activation. Online resident payments are unavailable: Chirp records payments but does not move money. Chirp describes account- and property-scoped access checks, recorded edits and approvals, and human approval before statements are sent. It uses passwordless sign-in and HTTPS/TLS, and does not claim SOC 2, ISO 27001, HIPAA, or PCI certification.

Genea Submeter Billing helps property managers, building engineers, tenants, and building teams collect utility readings and create invoices. It works with networked and non-networked buildings. For networked properties, it connects to a building management system and sends readings to a dashboard; collection can be daily, hourly, or every 15 minutes. For non-networked meters, users scan a QR code and upload a meter photo with a smartphone. Supported meter types include electric, BTU, gas, water, pulse, and data. Dashboards let users search and view individual meters, sort by building or site, and manage multiple buildings. Consumption data can be exported to Excel or CSV and shared with tenants. Alerts flag readings outside a normal range projected from historical trends and seasonal adjustments. Genea supports existing hardware and connects to BMS or metering networks over an encrypted connection. Its billing team compiles customer data each month and prepares invoices for properties and tenants. The Submeter Billing mobile app is available for iPhone and Android. Pricing is on request.