Chowly vs Olo Ordering
Chowly
chowly.comOlo Ordering
olo.comSide by side
| Figure | Chowly | Olo Ordering |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 0 |
| Spec score · Restaurant Order Management Software | 7.6 (#6) | 7.7 (#4) |
| Founded | 2015 | 2005 |
| Headquarters | Chicago, Illinois, United States | New York, New York, United States |
| Purpose | Chowly describes its AI agent-powered platform as helping independent restaurants grow sales outside their four walls. | Olo Ordering is a digital ordering platform for restaurant brands to handle their online ordering needs. |
| Security | Chowly’s privacy policy says it uses industry-standard encryption and SSL to encrypt sensitive information submitted through web forms. | Olo's security policy describes encryption of personally identifiable information in transit over public networks and states that Olo will maintain PCI DSS compliance. |
| Support | Chowly’s terms say it provides ongoing technical, administrative, and service-oriented assistance through chowly.help. | Olo directs current customers who need support to its support channel and Help Center. |
| Target customers | The company describes the platform as serving independent restaurants and says its full platform served 3,000+ brands across the US in 2025. | Olo describes its ordering platform as suitable for restaurant brands ranging from single brands and regional chains to nationwide enterprises. |
Plans
In their own words
Chowly
Chowly is a paid restaurant platform for independent restaurants that combines direct ordering, point-of-sale connections, delivery channels, and marketing services. Its branded ordering runs on a restaurant’s own website, with 0% commission stated for direct orders. Orders enter connected POS systems, menus synchronize across channels in real time, and unavailable POS items are removed from delivery apps. Chowly lists more than 50 native POS integrations and connections to over 150 delivery apps. Direct ordering supports Apple Pay, Google Pay, saved order history, loyalty points, and email capture. Marketing tools cover restaurant websites, local SEO, Google Business Profile management, Google Ads, email marketing, loyalty, and customer surveys. Branded Android and iOS apps add push notifications and loyalty features. Access is available on Android, iOS, and web. Pricing is on request, with per-location fees, a setup fee, and a $35 monthly minimum per location unless otherwise specified.
Olo Ordering
Olo Ordering helps restaurants take direct digital orders through websites and branded mobile apps, including delivery orders. Restaurants can use its customizable white-label ordering engine or integrate a custom front end, while managing menus for digital channels from a centralized system. A single dashboard provides menu management and reporting. Ordering supports pickup, delivery, curbside, and other handoff modes, as well as POS integration. Features include AI-powered suggestions, smart cross-sells, local favorites, passwordless sign-in and checkout, order throttling, and customizable capacity rules. Olo says restaurants retain full ownership of guest data and lists more than 400 integration partners. Its platform includes an API and webhook library. Olo reports serving more than 90,000 restaurants, processing over 3.5 million orders each day, and having 1.4 million daily average users. The page reports 99.99% uptime and 186% higher conversion compared with food and beverage averages. Pricing is on request, and the provided pricing page returns a Page Not Found message.