Chronosphere Application Observability vs MetricFire
Chronosphere Application Observability
chronosphere.ioMetricFire
metricfire.comSide by side
| Figure | Chronosphere Application Observability | MetricFire |
|---|---|---|
| Price from | Free | $16/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Cloud Monitoring | 8.9 (#5) | 7.8 (#12) |
| Founded | 2019 | 2012 |
| Headquarters | New York, New York, United States | Las Vegas, Nevada, United States |
| Intended users | The company describes Chronosphere as a business-to-business SaaS observability service trusted by teams from startups to Fortune 500 companies. | The pricing page describes Intro for individuals, Basic for small teams and startups, and Core for growing teams with scaling metrics. |
| Security | Chronosphere states that it is SOC 2 Type 2 and ISO 27001 audited and encrypts customer data at rest and in transit using TLS 1.2 or higher and AES 256. | MetricFire says credentials are encrypted at rest and in transit, and access uses least-privilege policies and two-factor authentication. |
| Support | Customer support includes 24/7 year-round communication through Slack, Zendesk, or email, plus optional office hours and calls. | All plans include email and live chat support from experienced engineers, and customers can arrange technical support meetings. |
Plans
Chronosphere Application Observability
- Chronosphere pilotFree
- PilotFree
- Chronosphere Observability PlatformPriced on request
- Custom enterprise subscriptionPriced on request
MetricFire
- Intro$16 a month
- Basic$84 a month
- Core$429 a month
- Design Your Perfect PlanPriced on request
In their own words
Chronosphere Application Observability
Chronosphere Application Observability is a cloud service for helping teams find and resolve problems in cloud-native applications and microservices. Chronosphere Lens creates service views aligned with an application’s architecture. Teams can use RED metrics and service-level objectives to understand performance and service dependencies, while metrics, logs, traces, and events are correlated with system changes and their effects. Distributed tracing maps request paths across components to help locate latency and inter-service communication issues. Dynamic trace sampling is offered to balance observability insight with cost. The service accepts open telemetry formats including Prometheus and OpenTelemetry. Listed alerting connections include Slack, PagerDuty, OpsGenie, VictorOps, email, and a general-purpose webhook. Pricing for the Observability Platform is based on useful data retained and customized for each organization; no price is listed. Pilots are typically free and average 2–3 weeks, though large-scale or long-term pilots may be paid. A free trial is offered, but there is no free plan. Customer support includes year-round, 24/7 communication through Slack, Zendesk, or email, with optional office hours and calls.
MetricFire
MetricFire is a web and API service that runs Graphite and Grafana for monitoring metrics, dashboards, and alerting. Custom application metrics can arrive over TCP, UDP, HTTP POST, or StatsD without an agent or SDK. Built-in Graphite alerting connects with Slack, PagerDuty, and email. Listed integrations include AWS, Azure, Google Cloud Platform, Heroku, Telegraf, Prometheus, Redis, and PostgreSQL, alongside Kubernetes, serverless, and synthetic monitoring. Intro costs $16 a month billed annually and includes 500 metrics, six-month retention, 30-second resolution, two team users, 10 alerts, and unlimited dashboards. Basic is $84 a month billed annually with 1,000 metrics and two-year retention; Core is $429 a month billed annually with 5,000 metrics and the same listed allowances. A custom plan is available by contacting MetricFire. There is no free plan, but a 14-day trial is offered.