ChurchTrac vs Givecloud
ChurchTrac
churchtrac.com
Givecloud
givecloud.comSide by side
| Figure | ChurchTrac | Givecloud |
|---|---|---|
| Price from | $7/mo | $79/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 27 | 6 |
| Spec score · Nonprofit Text-to-Give Software | 9.2 (#1) | 8.4 (#10) |
| API | ChurchTrac states that its API is closed rather than an open public API. | Givecloud exposes an open REST API authenticated with personal access tokens sent as Bearer authorization headers. |
| Headquarters | Jacksonville, Florida, United States | Ottawa, Canada |
| Integrations | Documented integrations include Stripe, MinistrySafe, SongSelect and PraiseCharts. | Listed integrations include DonorPerfect, Salesforce, Authorize.net, Braintree, GoCardless, NMI, PayPal, PaySafe, SafeSave, Stripe, Vanco, Mailchimp, ActiveCampaign, Constant Contact, ShipStation, shipping carriers, TaxCloud, Zapier, Google tracking and WordPress. |
| Limit: Capterra users | Capterra reviews mention basic reporting, a learning curve for Church Connect, discontinued payroll and a browser-like mobile experience. | Capterra reviewers report clunky, time-consuming website/page design, difficult conversions, limited configurable reporting and higher-tier paywalls. |
| Praise: Capterra users | Capterra reviewers repeatedly praise the all-in-one scope, intuitive navigation, affordability, training materials and responsive support. | Capterra reviewers praise modern forms, DonorPerfect integration, quick payment syncing, customization and responsive support. |
| Praise: G2 users | G2 reviewers praise easy setup, customization, broad church functionality, affordability and responsive support. | G2 reviewers repeatedly praise ease of use, fast helpful support, donor portals, modern forms and integrations. |
| Rating on Capterra | 4.8 out of 5 from 864 reviews; ease of use is 4.7 and customer service is 4.9. | 4.0 out of 5 from 5 reviews. |
| Rating on G2 | 4.8 out of 5 from 12 reviews. | 4.4 out of 5 from 65 reviews. |
| Rating on GetApp | 4.8 out of 5 from 864 verified reviews; value is 4.9, features 4.7 and support 4.9. | 4.0 out of 5 from 5 reviews. |
| Rating on Trustpilot | 4.2 out of 5 from 6 reviews; Trustpilot warns that the company has no recent history of requesting reviews. | 3.6 out of 5 from 59 reviews. |
| Security | ChurchTrac says account data is isolated in separate databases, connections use TLS encryption, backups are made regularly, and it does not store card or bank details. | Givecloud states SOC 2 Type II auditing, PCI DSS compliance, TLS 1.3 with 256-bit encryption, Google Cloud hosting, daily/weekly/monthly backups and that it does not store card or bank data. |
| Support | The company offers a Jacksonville-based support team, one-on-one setup sessions, weekly live training, and tutorial videos and help articles. | Support resources include a help center, webinars, tutorials, AI assistance, live chat and email; the company states live-chat responses under five minutes during support hours. |
Plans
ChurchTrac
- 75 people$29 a month
- 125 people$39 a month
- 250 people$59 a month
- 500 people$79 a month
- 1,000 people$99 a month
- Unlimited people$119 a month
- 75 people — annualPriced on request
- 75 people — annualPrice not published
- 125 people — annualPrice not published
- 125 people — annualPriced on request
Givecloud
- Standard$79 a month
- Pro$229 a month
- Essential Onboarding$699, paid once
- Standard$948 a year
- Enhanced Onboarding$999, paid once
- Pro$2,748 a year
In their own words
ChurchTrac
ChurchTrac is a church management platform with tools for people and groups, attendance, fund accounting, giving, worship planning, volunteer scheduling, events, registration and child check-in. Church Connect adds a website builder, member portal and mobile app, included with every subscription. Worship planning can import songs through SongSelect or PraiseCharts, and online giving integrates with Stripe. The service runs on Android, iOS, macOS, web and Windows. Monthly plans start at $29 a month for 75 people; listed tiers extend to $119 a month for unlimited tracked people. A 30-day trial is available, but there is no free plan. Each tracked individual counts toward the plan’s people limit, while archived names do not. ChurchTrac says account data is isolated in separate databases, connections use TLS encryption, backups are made regularly, and card or bank details are not stored. Support includes setup sessions and weekly live training. ChurchTrac was founded in 2002 and is headquartered in Jacksonville, Florida, United States.