Churn Buster vs GoCardless Success+
Churn Buster
churnbuster.io
GoCardless Success+
gocardless.comSide by side
| Figure | Churn Buster | GoCardless Success+ |
|---|---|---|
| Price from | $269/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 2 |
| Spec score · Dunning Management Software | 9.0 (#5) | 7.3 (#39) |
| Founded | 2013 | 2011 |
| Headquarters | San Diego, California, United States | London, United Kingdom |
| Integrations | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. | GoCardless says it connects with more than 350 business software products, including Xero, QuickBooks, Sage and Zuora. |
| Purpose | Churn Buster provides dunning for failed payment recovery and Cancel Flows for cancellation saves and exit feedback. | Success+ uses payment intelligence to manage and reduce payment failures by automatically retrying failed payments. |
| Security | The company says sensitive payment-method data is not handled or stored on its servers and that traffic is encrypted in transit while data stores are encrypted at rest. | GoCardless says its data is encrypted at rest and in transit and that it has been ISO 27001 certified since 2016. |
Plans
Churn Buster
- MeasureFree
- MeasureFree
- Cancel Flows Only$269 a month
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Complete Retention Solution$430 a month
- Dunning & Cancel Flows$430 a month
- Advisory$2,500, paid once
- Advisory$2,500, paid once
In their own words
Churn Buster
Churn Buster helps subscription businesses recover failed payments and understand or reduce cancellations. Its dunning service coordinates payment retries with branded email and SMS prompts asking customers to update their cards. Rolling Analysis assigns each failed payment one of four outcomes and counts a recovery only when the payment clears. For cancellation saves, Cancel Flows asks customers why they are leaving, presents offers matched to those reasons, and reports exit feedback. It includes Smart Offers, A/B testing, segmentation, Sentiment AI, and an optional one-click cancellation path. The company lists integrations including Stripe, Recharge, Shopify, Loop, Skio, Recurly, and Braintree, among others, and supports custom API setups. Churn Buster says it serves mid-market and enterprise subscription brands in ecommerce, SaaS, membership, and digital subscription businesses. Its free Measure plan includes recovery analytics, baseline comparison, and Churn Buster MCP. Dunning or Cancel Flows starts at $269 a month; Dunning & Cancel Flows starts at $430 a month. Both are flat monthly fees based on MRR tier, month-to-month, with no contract. The company says its team responds within one business day through email, chat, and video calls.
GoCardless Success+
GoCardless Success+ has no write-up on Specifiction yet; its figures are above.