Churn Buster vs Rerun
Churn Buster
churnbuster.ioRerun
rerunapp.comSide by side
| Figure | Churn Buster | Rerun |
|---|---|---|
| Price from | $269/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 5 |
| Spec score · Subscription Billing Software | 8.9 (#5) | 8.4 (#22) |
| Integrations | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. | Official integrations are QuickBooks Online, Xero and Slack; accounting sync can exchange customers, items, tax codes and processed receipts. |
| Licence | The API is licensed non-exclusively for a limited term under the service agreement, indicating proprietary hosted software rather than open-source software. | Rerun is proprietary software owned by Rerun or its licensors, with restrictions on copying, redistribution, reverse engineering and derivative works. |
| Rating on G2 | 4.3 out of 5 from 3 reviews | 4.4 out of 5 from 10 reviews |
| Rating on GetApp | 5.0 out of 5 from 1 review | 4.5 out of 5 from 6 reviews |
| Security | The company says sensitive payment-method data is not handled or stored on its servers and that traffic is encrypted in transit while data stores are encrypted at rest. | Rerun says Trustwave certifies its site and that it uses 256-bit SSL, Forte tokenization and Forte's PCI DSS environment without storing payment-method information itself. |
| What it does | Churn Buster recovers failed subscription payments and prevents cancellations for subscription ecommerce and SaaS businesses. | Rerun is a web application for recurring, subscription and membership billing, payment collection and related customer communications. |
Plans
Churn Buster
- MeasureFree
- MeasureFree
- Cancel Flows Only$269 a month
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Complete Retention Solution$430 a month
- Dunning & Cancel Flows$430 a month
- Advisory$2,500, paid once
- Advisory$2,500, paid once
Rerun
- 30-day trialFree
- Pay as you goFree
- ACH processing$1.49, paid once
- American Express processingPrice not published
- Visa, Mastercard, Discover processingPrice not published
In their own words
Churn Buster
Churn Buster helps subscription businesses recover failed payments and understand or reduce cancellations. Its dunning service coordinates payment retries with branded email and SMS prompts asking customers to update their cards. Rolling Analysis assigns each failed payment one of four outcomes and counts a recovery only when the payment clears. For cancellation saves, Cancel Flows asks customers why they are leaving, presents offers matched to those reasons, and reports exit feedback. It includes Smart Offers, A/B testing, segmentation, Sentiment AI, and an optional one-click cancellation path. The company lists integrations including Stripe, Recharge, Shopify, Loop, Skio, Recurly, and Braintree, among others, and supports custom API setups. Churn Buster says it serves mid-market and enterprise subscription brands in ecommerce, SaaS, membership, and digital subscription businesses. Its free Measure plan includes recovery analytics, baseline comparison, and Churn Buster MCP. Dunning or Cancel Flows starts at $269 a month; Dunning & Cancel Flows starts at $430 a month. Both are flat monthly fees based on MRR tier, month-to-month, with no contract. The company says its team responds within one business day through email, chat, and video calls.
Rerun
Rerun is a web app for recurring, subscription, and membership invoices and payments. It handles recurring credit card and ACH payments as well as recurring invoice billing. Payment streams can specify dates, frequency, amounts, discounts, surcharges, and up to two tax codes per customer. A secure My Account page lets customers update payment or contact details, view payment history, and pay open invoices. Businesses can customize emails for upcoming, successful, or unsuccessful payment events. Reports support filters, date ranges, configurable columns, and Excel export. Hosted checkout can be customized for recurring or one-time payments and donations. Rerun syncs customer and accounting data with QuickBooks Online and Xero, and can send key notifications to Slack. The Pay as you go plan has no monthly fee, but transaction fees apply: 2.95% + 30¢ for Visa, Mastercard, and Discover; 2.99% + 30¢ for Amex; and $1.49 per ACH transaction. The 30-day trial uses sample data, requires no credit card, and does not permit real transactions. Rerun is for US use and processes transactions in USD.