Churn Buster vs SubJolt
Churn Buster
churnbuster.io
SubJolt
subjolt.comSide by side
| Figure | Churn Buster | SubJolt |
|---|---|---|
| Price from | $269/mo | $99/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 2 |
| Spec score · Dunning Management Software | 9.0 (#5) | 7.5 (#35) |
| Integrations | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. | Native integrations are listed for Stripe, Shopify, Chargebee, Recurly, and Recharge; Paddle is marked coming soon. |
| Purpose | Churn Buster provides dunning for failed payment recovery and Cancel Flows for cancellation saves and exit feedback. | SubJolt adds reason-based save offers to cancellation flows, a one-click win-back banner, and churn analytics using one site snippet. |
| Security | The company says sensitive payment-method data is not handled or stored on its servers and that traffic is encrypted in transit while data stores are encrypted at rest. | The DPA describes TLS 1.2+ encryption in transit, encryption at rest, role-based access controls, rate limiting, and regular security reviews. |
Plans
Churn Buster
- MeasureFree
- MeasureFree
- Cancel Flows Only$269 a month
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Complete Retention Solution$430 a month
- Dunning & Cancel Flows$430 a month
- Advisory$2,500, paid once
- Advisory$2,500, paid once
In their own words
Churn Buster
Churn Buster helps subscription businesses recover failed payments and understand or reduce cancellations. Its dunning service coordinates payment retries with branded email and SMS prompts asking customers to update their cards. Rolling Analysis assigns each failed payment one of four outcomes and counts a recovery only when the payment clears. For cancellation saves, Cancel Flows asks customers why they are leaving, presents offers matched to those reasons, and reports exit feedback. It includes Smart Offers, A/B testing, segmentation, Sentiment AI, and an optional one-click cancellation path. The company lists integrations including Stripe, Recharge, Shopify, Loop, Skio, Recurly, and Braintree, among others, and supports custom API setups. Churn Buster says it serves mid-market and enterprise subscription brands in ecommerce, SaaS, membership, and digital subscription businesses. Its free Measure plan includes recovery analytics, baseline comparison, and Churn Buster MCP. Dunning or Cancel Flows starts at $269 a month; Dunning & Cancel Flows starts at $430 a month. Both are flat monthly fees based on MRR tier, month-to-month, with no contract. The company says its team responds within one business day through email, chat, and video calls.
SubJolt
SubJolt is a web tool for subscription businesses that adds save offers to cancellation flows, reactivation prompts for returning subscribers, and churn analytics through one site snippet. Before completing cancellation, a customer may be offered a discount, a subscription pause, or a plan switch. The cancellation control stays available, and customers can finish cancelling in one click. SubJolt can show a win-back banner to churned subscribers who revisit a site; its dashboard reports saved MRR and reduced churn, while exit feedback records reasons for leaving. Installation uses a pasted script or Google Tag Manager, without coding. Listed native integrations include Stripe, Shopify, Chargebee, Recurly, and Recharge; Paddle is marked coming soon. Each account connects to one payment gateway, so multiple gateways require separate accounts and subscriptions. The free Starter plan allows 50 cancel sessions per month. Pro costs $99/mo, and a 30-day trial is listed.