CIC Resident Screening vs FrontLobby
CIC Resident Screening
cicreports.com
FrontLobby
frontlobby.comSide by side
| Figure | CIC Resident Screening | FrontLobby |
|---|---|---|
| Price from | — | $1.66/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 10 |
| Spec score · Tenant Screening Software | 7.4 (#18) | 8.1 (#7) |
| Founded | 1986 | 2018 |
| Purpose | CIC provides resident screening data to help rental housing providers evaluate applicants against rental criteria. | FrontLobby provides landlords and property managers tenant screening, rent reporting, and debt reporting tools. |
| Security | CIC says its information security systems undergo regular third-party testing and that sensitive information sent through its website uses SSL encryption. | Its Security Policy says HTTPS traffic uses TLS encryption, passwords are hashed with bcrypt, and customer data is stored on AWS with encryption at rest through Amazon RDS. |
| Support | CIC says its research team is U.S.-based and certified, with support resources and compliance experts available to clients. | FrontLobby lists support by email, callback request, live chat in the account, and a Help Center with guides, videos, and articles. |
Plans
CIC Resident Screening
- Credit ReportPriced on request
- CrossNet CompletePriced on request
- CrossNet DecisionPriced on request
- CrossNet ProfilePriced on request
FrontLobby
- Free Basic MembershipFree
- Credit Report — Premium$14.99, paid once
- Premium Membership$19.92 a year
- Applicant-Pay Credit Report$19.99, paid once
- Credit Report — Basic$19.99, paid once
- Tenant Screening Bundle — Premium$29.99, paid once
- Applicant-Pay Tenant Screening Bundle$39.99, paid once
- Tenant Screening Bundle — Basic$39.99, paid once
- Debt Reporting — Premium$99.99, paid once
- Debt Reporting — Basic$199.99, paid once
In their own words
CIC Resident Screening
CIC Resident Screening provides data rental housing providers can use to evaluate applicants against rental criteria. Credit reports are available from Experian, Equifax, or TransUnion and can include a VantageScore, tradelines, address history, and fraud search. Its nationwide housing court search covers past court actions, unlawful detainers, and monetary judgments; criminal searches cover felonies, sex offenses, wants, and warrants. CrossNet Decision includes a rental checklist that applies the customer’s criteria. CIC says its Regulatory Matrix checks criminal and housing court records against national, state, and county restrictions using a property’s ZIP code, at no extra charge for clients. The service is available through web and API, with integrations for property management software and custom options through its open API. CIC describes itself as a consumer reporting agency regulated by the FTC and CFPB, reporting for clients with a permissible purpose under the FCRA. Pricing is from $9. Traditional account setup requires a subscriber agreement and onsite physical inspection.
FrontLobby
FrontLobby provides landlords and property managers with tenant screening, rent reporting, and debt reporting tools. Its screening combines credit data, background information, and verified Tenant Records from Landlord Credit Bureau; the US screening page identifies TransUnion as the credit screening provider. Most screening reports are said to be available within five minutes, though package choice and identity verification or consent steps can affect timing. Landlords submit applicant information and obtain required consent before reviewing results online. Screening can be paid for by the landlord or applicant, and does not require a subscription. The free Basic Membership includes property and lease management, Tenant Records, tools and resources, marketplace access, and pay-as-you-go screening and debt reporting. One-time screening options are listed from $14.99 to $39.99, while debt reporting is listed at $99.99 or $199.99 per once. Premium Membership costs $19.92 per year and includes rent reporting for 20 leases, discounts on screening and debt reporting, and one-on-one setup and support. Larger portfolios can access bulk screening, integrations, API access, dedicated support, volume pricing, and customizable packages.