CINC vs FRONTSTEPS
CINC
cincsystems.comFRONTSTEPS
frontsteps.comSide by side
| Figure | CINC | FRONTSTEPS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 0 | 0 |
| Spec score · Homeowners Association Management Software | 8.0 (#7) | 7.8 (#8) |
| Spec score · HOA Management Software | 8.0 (#30) | 7.9 (#37) |
| Property accounting | Yes | Yes |
| AI | Cephai+ can automate invoice processing, EFT reconciliation, board packet creation, violation analysis, and task recommendations. | FRONTSTEPS says ALLi is built into its ecosystem and that customer data stays inside FRONTSTEPS and is not used to train its AI. |
| Company history | CINC Systems says it was founded in 2005. | The maker’s history page says Community Investors Inc. rebranded to FRONTSTEPS in 2017; it does not state a founding year for FRONTSTEPS itself. |
| Document storage | Yes | Yes |
| Founded | 2005 | 2017 |
| Headquarters | CINC lists its address as 3055 Breckinridge Boulevard, Suite 310, Duluth, GA 30096. | Denver, Colorado, United States |
| Integrations | CINC lists direct bank connections and software partners covering collections, resale documents, print and mail, accounts payable, and other property management needs. | FRONTSTEPS lists banking partners including Western Alliance, Axos Bank, BankUnited, First Citizens Bank, Webster Bank, Columbia Bank, SmartStreet, Truist, Enterprise Bank, Northrim Bank, Association Prime, Wintrust, and Citizens Business Bank. |
| Maintenance requests | Yes | Yes |
| Mobile apps | CINC Connect apps are published in the Apple App Store and Google Play Store under the management company brand. | The FRONTSTEPS Community app is listed for iPhone and iPad, and its Android app is listed on Google Play. |
| Online dues collection | Yes | Yes |
| Pricing | The pages reviewed direct prospective customers to book a demo and do not state a product price. | The site directs prospective customers to request a demo and does not state a software price on the pages reviewed. |
| Purpose | CINC is an all-in-one community association management platform for management companies, boards, and residents. | FRONTSTEPS brings accounting, payments, security, and communication tools together for community management. |
| Resident portal | Yes | Yes |
| Support | CINC describes implementation, onboarding, training, ongoing support, dedicated account management, and 24/7 support for clients. | The maker links customers to a help center, knowledge base, and live training sessions. |
In their own words
CINC
CINC is a community association management platform that combines accounting, operations, communications, and community administration. It supports online dues collection, violation tracking, maintenance requests, and document storage. Residents can use the branded CINC Connect web and mobile experience for feeds, messaging, calendars, announcements, voting, service requests, reservations, payments, and self-service. Management teams have the CINC Manager mobile app. Financial tools include association accounting, receivables, payables, budgeting, reporting, invoice processing, and electronic payments, alongside managed services and 38 direct bank integrations. CINC says the system processes over $11 billion in payments annually and is used by more than 1,000 management companies. Its Cephai+ AI features can automate invoice processing, EFT reconciliation, board packet creation, violation analysis, and task recommendations. The platform also lists an open API and integrations for collections, resale documents, print and mail, accounts payable, and other property management needs. CINC states that it uses 256-bit AES encryption, is SOC 2 Type II compliant and Veracode verified, and provides role permissions. Pricing is on request; the pages direct prospective customers to book a demo.
FRONTSTEPS
FRONTSTEPS has no write-up on Specifiction yet; its figures are above.