Circleback vs Granola

Circleback is cloud-based software for meeting automation. It can join online meetings as a bot, record locally through desktop or mobile apps, or accept uploaded audio and video. It transcribes in 110 languages, identifies speakers by name, and creates AI notes, summaries, and action items; tasks are automatically captured, assigned, and organized. Users can search the meeting archive, ask Circleback questions, and view or draft emails. Supported meeting services include Zoom, Google Meet, Microsoft Teams, Webex, Discord, and RingCentral. Integrations include Google Calendar, Gmail, Outlook, Slack, Notion, Linear, HubSpot, Salesforce, and others. Desktop and mobile apps also support in-person meetings, and Apple Watch apps are available. The Free plan costs nothing and allows unlimited meetings, with 30-day history, limited automations, and two teams. Pro costs $15 a month, billed $15/user/month; Business costs $25 a month, billed $25/user/month; Enterprise costs $35 a month, billed $35/user/month with volume pricing. Circleback says it encrypts data in transit and at rest and does not use customer data to train models; HIPAA compliance is included with Enterprise.

Granola is a meeting-notes application that captures desktop meetings, transcribes them, and creates summaries and action items. It works with Zoom, Google Meet, Microsoft Teams, Huddles, and in-person meetings, and offers transcription in 32 languages. Calendar integrations are available. The software runs on Windows, macOS, iOS, and Android. Granola uses a freemium model. The Basic plan costs nothing per month and keeps 30 days of meeting history. Business costs $14 per user per month and provides unlimited meeting notes and history. Enterprise costs $35 per user per month and adds enterprise security and administration, single sign-on, priority support, usage analytics, organization-wide auto-deletion periods, and controls for sharing and API access. This separates limited free history from unlimited history and broader organizational controls.